Hi Becky, we’re thrilled to hear that the hand truck has been a valuable tool for your deliveries. Your satisfaction is our top priority, and it’s great to know we’ve earned a top-notch rating from you - thank you!! If you need any further assistance in the future, feel free to reach out to us! Have a wonderful day!

Hi Chris, we strive to provide a quality product at an affordable price and apologize that this hand truck did not meet your expectations! If there is anything we can do to enhance the overall quality of the item, please let us know! We can be reached on the Cosco website! Thank you for taking a moment to share your feedback - it means a lot to us!