Hello Brooke. It is great to hear that you are enjoying our flooring! We would love to see the finished result. Please feel free to share some photos on our website selectsurfaces.ca/gallery. Thank you, Select Surfaces

Thank you for taking the time to share your experience. We’re truly sorry to hear how frustrating this situation was for you and it’s certainly not the experience we want for our customers.<br />The issues you described are not typical of our flooring, and we would value the opportunity to learn more about what happened and see how we can support you. Please reach out to our customer service team at info&#64;selectsurfaces.ca or 1‑855‑250‑8167, and we’ll do our best to assist you.<br />Thank you, Select Surfaces

Hello. Because our laminates have an AC4 rating, chipping should not occur with normal residential use. However, it is important to follow the instruction guide when installing the planks to prevent damage. Our backing is made out of EPS (Expanded Polystyrene). EPS is a lightweight material with good insulation characteristics offering benefits such as thermal resistance, excellent impact strength as well as dimensional stability. Thank you, Select Surfaces.

Wow! Thank you for leaving such an excellent review. We are happy to learn about your positive experience with the Southern Gray spill defense laminate flooring.

Thank you for sharing your feedback. We&#39;re sorry to hear that your Southern Grey SpillDefense laminate has not performed as expected.<br /><br />Because this is not typical of our flooring, we&#39;d welcome the opportunity to learn more about your experience. Our team would like to review the situation, better understand what occurred, and help ensure you&#39;re getting the performance you expect from our products. Please contact our technical support team at techsupport&#64;selectsurfaces.ca or 1-855-250-8167, and we&#39;ll be happy to assist.<br />Thank you,<br />Select Surfaces