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Customer reviews for Thermacell E-Series Rechargeable Mosquito Repellent Refill, 72 Hours for
Thermacell E-Series Rechargeable Mosquito Repellent Refill, 72 Hours
4.2 out of 5 stars
stars196 ratings194 reviews
  1. 5 stars67% (132)
  2. 4 stars7% (14)
  3. 3 stars9% (17)
  4. 2 stars7% (14)
  5. 1 star10% (19)
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Showing 181-190 of 194 reviews
Jul 17, 2023
ASDFGH
3 out of 5 stars review

Good product but very expensive refills.

The refills are outrageously expensive. I feel very ripped off that I bought the device and cannot afford the refills. The ones I did buy were not even filled.

Review from thermacell.com
Helpful?6R1HH0WE5QMG14220605907
reply from Customer Service

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.

Aug 15, 2021
Happycamper13
5 out of 5 stars review

YES bug free

First time we are able to sit in our back patio without me getting bit. Still on first refill over 8 hrs and plenty left. Charge on base lasted 4 uses so far.

Review from thermacell.com
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Aug 14, 2021
jcj06
4 out of 5 stars review

Works well!

BUT...it absolutely does not last for 36 hours. I think, as expensive as this product is, it would be nice if it lasted as promoted. Also the battery only holds a charge for 3 hours then takes almost as long to recharge.

Review from thermacell.com
Helpful?6R1HH0WE5QMG14220605907
Jul 10, 2020
DAwe
1 out of 5 stars review

Availability of Refills Radius Thermocell

Bought the radius about 2 weekends ago, worked great. Problem is we can’t source the refills. This device is useless w/o sufficient availability of refills. For that reason, Most likely returning the unit.

Review from thermacell.com
Helpful?6R1HH0WE5QMG14220605907
reply from Customer Service

We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.

Jul 26, 2020
Ewok
4 out of 5 stars review

Works Great

This is works great! I have recommended this to many people. However, just like a lot of customers on here the refills are Impossible to get. Are they even making them anymore?

Review from thermacell.com
Helpful?6R1HH0WE5QMG14220605907
Jul 21, 2020
Dondav
2 out of 5 stars review

Refills not available

Just purchased 2 of the radius units. I am disappointed that refills are not available in Canada. And we can't order from manufacturer

Review from thermacell.com
Helpful?6R1HH0WE5QMG14220605907
reply from Customer Service

Hi there! You can find out products at Cabelas or Canadian Tire. You can also use our store locator tool on our website to find a local location that carries our products. Link: https://www.thermacell.com/apps/store-locator

Jul 15, 2020
Tim60
5 out of 5 stars review

Love it

I bought four of the radius units last year for my self and my family, now I can't find refills anywhere, any suggestions?

Review from thermacell.com
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Jul 26, 2023
andr
4 out of 5 stars review

it works!

how do i know when it is time to replace my refill? it is obvious when it is time to recharge, but what about the refill?

Review from thermacell.com
Helpful?6R1HH0WE5QMG14220605907
Apr 2, 2020
Purple Flower
5 out of 5 stars review

No More Mosquitoes!

I bought a Radius for our trip out west last summer. It is an awesome little device. We didn’t have any problems with any insects.

Review from thermacell.com
Helpful?6R1HH0WE5QMG14220605907
Jul 23, 2020
Anonymus
3 out of 5 stars review

VERY hard to find refills.

Product works great but extremely hard to find refills. Few stores carry them and are always not available.

Review from thermacell.com
Helpful?6R1HH0WE5QMG14220605907