Your comments are so appreciated. Thanks! — Marcy, Enfamil Expert

Thanks for such a great review, Kimberly! — Tasha, Enfamil Expert

Thank you for reaching out. We're sorry you had this experience and encourage you to contact the store directly for a resolution. If you need any additional assistance, please contact us at 1-800-222-9123! While we continually invest time and energy into cost saving initiatives, from time to time it is necessary to increase our prices to enable us to live up to our commitment to bring high quality, innovative products and services to the marketplace. We appreciate your understanding regarding the price increases. We do not take regularly scheduled pricing actions. Rather, we only pass along cost increases when it is absolutely necessary. - RaChaya, Enfamil Expert

Thanks so much for sharing your experience with us, Pamela! We appreciate you being part of our Enfamil family.— Tasha, Enfamil Expert

Hello Concerned! We are sorry you had that experience and would like to get a little more information about your concerns. Please give us a call at 1-800-222-9123, choose option 1, and reference #2629493. Thanks! Jerom, Enfamil Expert

Unfortunately, since this is such a worrisome situation, many times product is purchased as soon as it hits the shelf of retail stores. If you are having difficulty finding a specific product, we suggest using our store locator on Enfamil.com daily and reaching out to local store managers as they may be able to share the days they receive inventory. Let us know if you have any other questions, Jay! ~Sara, Enfamil Expert

We at Enfamil are so glad you're a part of our family, M! Thanks for taking time to leave a review! — Karen, Enfamil Expert

Hello! We are sorry to hear about your concerns regarding our Enfamil NeuroPro Gentlease CARE. We do take such reports seriously and would like to learn more about your experience. Please give us a call at 1-800-222-9123, choose option 1 and reference #2527065. We look forward to speaking with you. Jerom - Enfamil Expert

Thanks so much for sharing your experience using our Enfamil NeuroPro Gentlease Care with us, Not me! Please don't hesitate to reach out to us at 1-800-222-9123 for assistance locating your grandbabies' formula. — Jessica, Enfamil Expert

We appreciate your feedback regarding our product, Mimi2020! Thank you for choosing our Enfamil NeuroPro Gentlease to give your little one the best start in life! — Amy, Enfamil Expert