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Customer reviews for Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box for
Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box
4.6 out of 5 stars
stars1,336 ratings1,205 reviews
  1. 5 stars74% (994)
  2. 4 stars15% (196)
  3. 3 stars6% (79)
  4. 2 stars2% (30)
  5. 1 star3% (37)

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Showing 31-40 of 1,205 reviews
Aug 15, 2025
PiggyM
2 out of 5 stars review

Verified Purchase

Disappointed

Pretty disappointed in the product — it only stays cool for about an hour. Hard to take apart, and the ice tray always gets stuck.

Review from Bentgo
Helpful?6KKD5KVAGN9D14213906998
reply from Customer Service

Hello! We’re sorry to hear about your experience with your Bentgo Chill Mini Lunch Box. The ice tray should release easily, and it should help keep food cool for much longer than an hour, so we’d love the chance to troubleshoot and make this right for you. Please reach out to our team directly—we’re here to help find a solution that works better for your needs. You can contact us at support@bentgo.com or by phone at (714) 668-0300. Thank you, Jessica Bentgo Customer Support

Aug 31, 2025
La H
4 out of 5 stars review

Verified Purchase

I love it but only have one concern

I liked it but sometimes the inside container got stuck to the lid and made it where it was hard to open.

Review from Bentgo
Helpful?6KKD5KVAGN9D14213906998
Sep 17, 2025
Anonymous
2 out of 5 stars review

Verified Purchase

Gets stuck when trying to open

Good portion sizes and divider, but it is difficult to open and close. It gets stuck trying to open it.

Review from Bentgo
Helpful?6KKD5KVAGN9D14213906998
reply from Customer Service

Hi Heather Vaughn, Thank you for your feedback on the Bentgo Chill Max Lunch Box. We’re glad to hear you like the portion sizes and divider, though we’re sorry to hear it’s been difficult to open and close. Sometimes the tight seal can cause extra suction, especially when the ice pack is in place. If you’d like, our team can also recommend other Bentgo lunch box options that may be a better fit for your needs. Please don’t hesitate to reach out to us at support@bentgo.com or 714-668-0300 for personalized assistance. Thank you, Jessica Bentgo Customer Support

Jun 24, 2025
Lauren
5 out of 5 stars review

Verified Purchase

Ice pack FTW

I love the built in ice pack - I wish all lunchboxes came with this! Cute colors and lots of space for a range of foods.

Review from Bentgo
Helpful?6KKD5KVAGN9D14213906998
Sep 17, 2025
Erica
5 out of 5 stars review

Verified Purchase

Best purchase ever!

Absolutely perfect it works amazing. I love the personalization it's beautiful! It's extremely easy to clean. Great quality and durable.

Review from Bentgo
Helpful?6KKD5KVAGN9D14213906998
Aug 17, 2025
Juanita
5 out of 5 stars review

Verified Purchase

Great mini bentgo

Great for my daughter to take to school. She doesn’t eat much so this mini bentgo was perfect for her! Kept cold food COLD!

Review from Bentgo
Helpful?6KKD5KVAGN9D14213906998
Aug 22, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

El tamaño perfecto!

Perfecta para snacks , a mi hija le gustó el tamaño y que mantiene las frutas frescas por más tiempo.

Review from Bentgo
Helpful?6KKD5KVAGN9D14213906998
Aug 17, 2022
Yokito
5 out of 5 stars review

Verified Purchase

So much fun and vesitile!

These bentgo boxes are so much fun with all the color options it brings. Ice pack insert is simply amazing - you can use it or remove it as you wish . Added bonus, the small snack box when going on quick outings.

Helpful?6KKD5KVAGN9D14213906998
May 8, 2023
Vivian
5 out of 5 stars review

Verified Purchase

Worth it !

I bought this specific bentgo based on “chill” factor. I liked that it has a built in ice pack. At first, I thought it was on the pricey side but it’s way better to pack a lunch than using meal prep containers or basic clear containers. My child loves their lunch bentgo and I find it holds plenty of food. It’s easy to open for smaller hands. I’ve enjoyed finding creative ideas to pack for lunches and like that I’m feeding my child healthy food. I’m glad I made this purchase.

Review from Bentgo
Helpful?6KKD5KVAGN9D14213906998
May 1, 2026
DILF
2 out of 5 stars review

Design is flawed. Clasp will break.

I am a big fan of this company's products, but this is one to stay away from. I have owned 4 of them and all 4 have had the clasp break with normal use. The tabs that hold the clap in place on the lid need to be re-engineered. Specifically the plastic knobs that hold the clasp in place - they break off and render the entire snack box useless. Replacement clasps are not sold/available so into the garbage it goes after a few months of use. That said, when the clasp works, this snack box is great. It is leakproof, pretty easy to clean, and the rest of the product is durable. Fix the clasp OR offer free replacements for the clasp.

Review from Bentgo
Helpful?6KKD5KVAGN9D14213906998
reply from Customer Service

Hi Dilf Thank you for taking the time to share your feedback. We’re sorry to hear that your Bentgo Kids snack container broke. Our products are designed for everyday use, and we’d love the opportunity to look into what happened and help make this right. Bentgo items are backed by our warranty, and our team would be happy to assist with next steps. Please feel free to reach out to us directly so we can help at support@bentgo.com or 657-275-3738. If you have your order details available, that will allow us to get things resolved as quickly as possible. Thank you again for bringing this to our attention. We appreciate the opportunity to help. Thank you, Jessica Bentgo Customer Support