I had an issue with the seal on my box I had recently purchased, customer service was very responsive and sent out a new box shortly after we worked out details!

I bought this in August 2023 and loved it. Easy to use and very convenient. December 2023 I noticed it started to leak inside her lunchbox and notified the manufacturer, the replacement process was quick and easy.

Great lunch box for my preschooler, the perfect size for this age group. Ice tray stays cool for a couple of hours, wish it would last longer. But love the colors, size and durability.

Perfect lunchbox for toddlers. Easy to open and the chill pack is amazing, no extra ice packs needed. 100% recommend. Also, Bentgo has the best customer service!

My son got a chill bento box as a gift. It's great option to use the chill pack. However the clip mechanism doesn't Close properly. So customer service will be sending us a new one.

So far I've been very impressed with how well the snack container works and how well it keeps both snacks dry and separate. Also had one break on me and replacing it though warranty was easy and painless.

By far the most amazing lunch box. The ice compartment makes it so much easier to pack cold lunches. My 5 year old find it very easy to open. We love our lunch box and totally recommend it.

We absolutely love it! We use them for both my kids for school, theyve held up through a rough boys with absolutely not problem! Love that they TRAY is removeable, makes it for easy clean and go!

Bought 2 of these for my son. The latch on one actually broke after about a year and a half of use but the customer support team was very helpful and replaced it! That was awesome. Happy with these and will continue purchasing from his brand.

We use this multiple times a week for my 3 year old son. It holds plenty of food and the ice pack that comes along with it is one less thing for him to forget at school since it's under the food tray and he doesn't need to remove it.