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Customer reviews for Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box for
Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box
4.6 out of 5 stars
stars1,336 ratings1,205 reviews
  1. 5 stars74% (994)
  2. 4 stars15% (196)
  3. 3 stars6% (79)
  4. 2 stars2% (30)
  5. 1 star3% (37)

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Showing 901-910 of 1,205 reviews
Aug 3, 2023
Heather
5 out of 5 stars review

Works wonderful!

I bought this product almost a year ago and use it on a regular basis for my 2 year old. it is super durable as it is not breaking and if you are a parent to a toddler you know how rough they can be with items, it is also super easy for him to use as he was able to learn how to open it and close it by himself. The ice packs are also a godsend as it is reaching 105 degrees in Texas, and I am able to keep my child's food cool for longer as the daycare doesn't provide a fridge for the children. I love the way it has different compartments and it allows me to pack a more diverse lunch, it also helps me portion out the items and provide a good variety of food.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Aug 22, 2023
ChristineCJ
5 out of 5 stars review

Kid approved

I love these boxes for my kids. I don’t have to keep track of endless containers and lids, and I don’t have to worry about adding huge amounts of trash when packing lunch. The ice pack insert is so great for keeping their lunch fresh. Another huge bonus is my kids can build their own lunch. They love choosing what goes in each compartment.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Apr 19, 2023
Alee
3 out of 5 stars review

Love some product but not the bentgo chill box

We have use bentgo lunch box for a few years. We recently switch to the bentgo chill and I am not satisfy with the quality of the product. The closing bottom stop working on one of them and it can not be use anymore. I think the idea is great but it needs some changes in design. Also, it can not open completely and it is harder to wash. I will recommend bentgo products but not the chill lunch box.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from CS

Hi Anny, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jun 2, 2023
Mom of 3
5 out of 5 stars review

Great customer service

We have had these chill boxes almost 2 years. In the past few month, some of them broke so I contacted customer service. They sent new boxes as they stuck to their 2-year warranty! Will definitely keep doing business with Bentgo. Chill boxes are great for toddler age and easy to open and close.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
May 22, 2025
SSS25
3 out of 5 stars review

Broken latch

I bought this snack box for my kindergartner in July ‘24 and unfortunately, it didn’t even last a full school year. The latch broke rendering the entire box useless. Bentgo doesn’t sell or provide replacement parts for their boxes which is extremely disappointing. I purchased this box to cut down on waste and had expected to last much longer. I wish the the snack boxes were more durable and I would love for Bentgo to offer replacement parts. The box was great while it lasted, but I will not be purchasing again.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from Customer Service

Hi Sarah, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Snack Container latch breaking. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

May 9, 2023
Dafff
2 out of 5 stars review

Doesn’t close

We bought a few of these a year ago and after a little while, it became impossible to get all four sides of top to snap shut. I can usually get 3 sides snapped if I spend a minute to do so, but the last side never fully shuts. We have taken care of it the way instructions note (too rack dishwasher safe). The issue is that, food items/liquid spill out since it can’t be completely shut. When my kid returns from daycare, the backpack is completely covered in food and has to be washed because the box couldnt be closed shut. So, not worth it-especially at the high price tag.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from CS

Hi Dafff, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 23, 2020
chelsk88
5 out of 5 stars review

Great for kids school lunches

[This review was collected as part of a promotion.] We love Bentgo lunch boxes. These are so great for kids going to school, at home lunches, in the car snack or lunch idea, daycares and picnics! The Bentgo lunch box holds plenty of food and snacks for younger kiddos. There’s enough room for a whole sandwich, fruits veggies and snacks. My daughter took hers to lunch this week and she fit a sandwich, yogurt, carrots, dip, crackers and strawberries. I love that the Bentgo is spill proof so taking the yogurt made me feel good! It has rubber edges so if the kids drop it, it won’t break! So great for kids. I absolutely love the removable ice tray. It kept her lunch cold until lunch time. I also love that it’s dishwasher and microwave safe! So great and easy to clean and take care of. Definitely a must purchase for any family with kids or even adults taking there lunch to work!

Review from Bentgo
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Mar 28, 2024
Sjp10
5 out of 5 stars review

My daughter loves this Bentgo box!

I ordered this Bentgo box for my young daughter. And she loves it so much. She mostly loves that it’s pink haha. But I love how easy it is to clean and store. Also it is so nice that it has a rubber material around the entire box to protect it from drops which young children often do! As a preschooler the size is absolutely perfect for her. She enjoys eating out of it!

Review from Bentgo
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Oct 20, 2022
dijoob
4 out of 5 stars review

Overall Nice & Sturdy

These lunch boxes are spacious and sturdy and good for kids. Icepack is nice addition to keep the food cool. Only complain is that the boxes are little heavier and may not be suitable for very small kids if they have to carry it on their own. Customer service is great and they promptly take care of any issues.

Review from Bentgo
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Sep 4, 2023
Shawnna
4 out of 5 stars review

Good for elementary school.

The product is good for elementary school (age 5-8). It would be a bit small for older children. The ice pack stays cold enough for school and is a nice alternative than a separate ice back. We had an issue with the clasp popping open so we would use a rubber band when we sent the lunchbox to school. However, customer service is excellent (5 stars for customer service).

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806