Hi Melissa, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Snack Box not closing properly. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support Customer Service

Hi Ali,Thank you for purchasing our Bentgo Kids Chill Lunch box and Bentgo Kids Snack Box and providing your feedback. We are sorry to hear about your experience.Please reach out to us via phone or email. We are here to help!Thank you,JessicaBentgo Support(714) 668-0300support@bentgo.com