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Customer reviews for Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box for
Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box
4.6 out of 5 stars
stars1,336 ratings1,205 reviews
  1. 5 stars74% (994)
  2. 4 stars15% (196)
  3. 3 stars6% (79)
  4. 2 stars2% (30)
  5. 1 star3% (37)

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Showing 771-780 of 1,205 reviews
Mar 22, 2024
Javier
5 out of 5 stars review

Makes life easier

This is a very practical way of packing lunch everyday. Also because of the ice pack there is no need to fit in the lunch box any other ice packs with different shapes that do not fit and make this task a daily puzzle. The compartments help me to increase variety and limit size of each food.

Review from Bentgo
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Aug 17, 2023
Diana
5 out of 5 stars review

Best lunchbox for anyone! ESP kids

We are a bentgo box lunchbox family. Every child has one. Every niece and nephew also gets on for their birthdays. It’s a great box that is durable and high quality. It never leaks. My kids love using it and want to eat everything in their boxes! The designs are so cute too. They also have great customer service.

Review from Bentgo
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Aug 18, 2023
Rinoa
5 out of 5 stars review

My favorite lunch box!

I have used Bentgo products since my kids need to bring lunch. My kids love the color combination, and it's easy to open. The size of compartments are not only perfect for them, but also keeps things separate. For parents, it's easy to clean, top rack dishwasher safe. The icepack is a great feature, it does keep food chilled, but might be a little heavy for younger kids.

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Jul 17, 2022
JessicaB
3 out of 5 stars review

5 star customer service, but 2.5 star product

I recently purchased a two pack of the green/navy ice pack kid boxes. Although the ice pack is an amazing idea, I feel that there is a major design flaw. With both of my boxes the inner compartment (Ice pack and lunch tray) do not clip securely into the outer box. We have a few bentgo boxes without ice packs and these always click in and never move around. I feel that this is because the lunch tray in the ice pack model is much thinner than in the original bentgo boxes and can bend and therefore pop out easily. The fact that things do not stay clicked in also makes securing the lunch box closed challenging. The latch also pops open super easily. On a few occasions my daughter’s lunch has ended up all over her back pack which as you can imagine is very stressful for a kindergartener. We have never had these concerns with our other bentgo boxes. Maybe with older kids these concerns would not be a problem. But for a 3 and 5 year old these concerns are difficult to overcome. I really wanted to love the ice pack boxes but given my many concerns the convenience is just not worth it. The orginal Bentgo lunch box is far better quality in my opinion. Customer service was great! They understood my concerns and rectified the situation quickly.

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Jun 27, 2023
Lauren B
5 out of 5 stars review

Great Bento Box for Little Ones!

My daughter has been using this since she was 13 months old. She knows how to open and close it and loves opening it herself. I especially love how I can pack her various foods and nothing touches (we all know how kids don’t like food touching) 10/10 product!

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Jan 9, 2024
Msj6
4 out of 5 stars review

Helpful customer service

My kids really like this lunch box. I feel better knowing that they can easily access their food without having to struggle with opening containers or packages at school. I also love that the ice pack is built in for the kids. But make sure you only put the tray in the dishwasher if you have to, not the outter shell. I did not realize that, and the shell warped and caused the lid not to shut. Customer service was very helpful and replaced my lunch box.

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Sep 12, 2023
Elizabeth
5 out of 5 stars review

Great size, perfect for little ones

We simply love this snack box, we use it all the time, and it’s the perfect size for our toddler. I love that it doesn’t leak and that I can put chips and dip in there and they won’t mix and cause the chips to become soggy. We use it all the time and just can’t get enough of it

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Aug 18, 2023
Mom5
5 out of 5 stars review

Great features!

I love the concept of keeping food cold until lunch- there's nothing worse than a lukewarm string cheese... I did struggle to keep my box latched once the ice tray was froze, but i reached out to customer care, and they were quick to send me a replacement!

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Sep 21, 2023
Jmom
5 out of 5 stars review

Good lunchbox, good service

We got this box to replace a bentgo brights, which was handed down to the next daycare child. This box went to K+1 with my older child. The cold pack is nice to keep the whole thing slim. I still send it in a lunch bag because while it's great at not leaking, kids aren't always great at properly closing-- despite them being very fully capable of operating the clasp. Kids đŸ¤¯ I top rack dishwasher the inner tray, it's held up great. The silicone lids of both my bentgo boxes (and the hinges of this one) developed mildew that stained. This isn't covered under warranty, but customer service is sending me new boxes anyway, and passed along the following tips for prevention: - Wash with White distilled Vinegar regularly - Cling wrap or other plastic over the lid interior - Completely drying after each cleaning I suspect the drying rack situation in my new house (rack sitting in sink instead of on counter) may have caused this issue, so I'll be taking care to wipe the kids dry or leave them sitting out separately to assure more rapid drying.

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May 7, 2024
Tonya
2 out of 5 stars review

Didn’t last anymore than 6 months.

Bought four of these for my kids to take to school. We were hoping to not have to use so many plastic bags, but after 6 months 3 of them are no longer usable. A few of them have warped in the dish washer (always put on the top rack). I was really hoping these would last longer for the price, but now they are just more plastic that will be thrown away.

Review from Bentgo
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reply from Customer Service

Hi Tonya, Thank you for purchasing our Bentgo Kids Snack Container and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com