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Customer reviews for Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box for
Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box
4.6 out of 5 stars
stars1,336 ratings1,205 reviews
  1. 5 stars74% (994)
  2. 4 stars15% (196)
  3. 3 stars6% (79)
  4. 2 stars2% (30)
  5. 1 star3% (37)

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Showing 451-460 of 1,205 reviews
Aug 29, 2024
CB
5 out of 5 stars review

Verified Purchase

Love It!

This was the ideal kit for my preschooler. Perfect portions & covers his snack time and lunch! The ice pack keeps food cold through lunch.

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Jun 12, 2023
Cami
3 out of 5 stars review

Verified Purchase

Latch breaks too easily

Love these but the latch broke after a few months. We followed the care instructions but it’s a disappointing for such a pricy lunchbox.

Review from Bentgo
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reply from CS

Hi Camella, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 9, 2022
NBDT
5 out of 5 stars review

Verified Purchase

Worth every penny

Perfect for our son’s first year in school! Easy to use and it’s leak proof! The chill pack is perfect

Review from Bentgo
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Aug 20, 2024
Alissa
5 out of 5 stars review

Verified Purchase

Heavy duty if you kids eat a lot might be to small

These lunchboxes are fairly heavy for.their size. Super bummed that I could of had names added to them. Never even saw an option for that.

Review from Bentgo
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Oct 6, 2023
Kelley
5 out of 5 stars review

Verified Purchase

Love!

We love how much room is available for the different options at lunch time. Leak Proof and the ice pack works perfectly!

Review from Bentgo
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Sep 8, 2023
LDALEY
3 out of 5 stars review

Verified Purchase

Ok.

It’s ok. I like the convenience of the cold tray but it’s harder to open and close for my child and I wish there was a small “dip” space.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from CS

Hi LDaley, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 13, 2021
Axel’s Mommy
5 out of 5 stars review

Verified Purchase

Space saver!

The built in ice pack is amazing, it saves on space, and I don’t have to worry about the ice pack being thrown away. Wish the Bentgo fresh had one.

Review from Bentgo
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Sep 10, 2025
Juliette 1227
3 out of 5 stars review

Less than

I bought several of the Bentgo with the chill and without. They leak but it claims that it doesn’t leak. The food does not stay in the individual compartments. If the bentgo is in your lunch box and stands vertical the food will get mixed. Most lunch bag have the be tho vertical. I have not tried the snap and go but it does not have a chill.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from Customer Service

Hi Juliette 1227, Thank you for sharing your experience with the Bentgo Chill Kids Lunch Box and thank you for being a loyal customer! We’re sorry to hear about the leaking and food mixing when stored vertically—that’s certainly not the experience we want for you. While the box is designed to be leak-resistant with thicker foods (like yogurt or dips), it performs best when kept flat in a lunch bag. For vertical carry, we’d recommend exploring our Bentgo Kids Snap & Go or the Bentgo Chill Max XL, which may be a better fit for your needs. We’d love to help troubleshoot with you further and make sure you have a lunch box that works the way you need it to. Please reach out to us directly at support@bentgo.com or call us at 714-668-0300—we’re here to help. Thank you, Jessica Bentgo Customer Support

Jul 24, 2025
Kate S
5 out of 5 stars review

Exactly what we need and good quality!

My 4.5 year old has had these for I think almost two years now and we love them. They are exactly perfect for what we need. They keep cold without an ice pack; I just stick it in his regular backpack and when he gets to school it doesn’t need to take up their limited fridge space! We use the big compartment for the main meal, the medium one for a side, and the small ones for a second side and a treat. I regularly send him to school with yogurt in the big section and I’ve never had a problem with leaks (as long as he closes it properly, which he hasn’t had trouble with for the past year). We have three so we don’t need to wash them every day, but they do go in the dishwasher easily and they’re also super easy to clean by hand! We’ve had these same ones for the whole two years and they’re amazing. He’s getting hungrier so I just bought these coordinating snack boxes as well. Really good product!

Review from Bentgo
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Aug 16, 2025
Ellie
2 out of 5 stars review

Chill factor fades fast!

I purchased two of these Bentgo Chill Kids Lunch Boxes because I wanted the built in ice pack for my child’s lunch. I tested it at home - after 3.5 hours, the string cheese was warm and rubbery. The ice pack was warm. I took the internal temperature of the cheese and it was 75 degrees- ick! I’m glad I tested it before sending to school, but disappointed I need to figure out something else…

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from Customer Service

Hi Ellie, Thank you for sharing your experience with the Bentgo Chill Kids Lunch Box. We’re so sorry to hear that the built-in ice pack didn’t keep your child’s lunch as cool as expected. Here’s a quick tip that may help: for best results, we recommend freezing the ice pack flat overnight and pairing it with an insulated Bentgo Lunch Bag to maximize cooling. In warmer climates or for extra cooling power, adding an additional small ice pack can also help extend freshness throughout the day. Please don’t hesitate to connect with us at support@bentgo.com or 714-668-0300 and we can help further troubleshoot. Thank you, Jessica Bentgo Customer Support