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Customer reviews for Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box for
Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box
4.6 out of 5 stars
stars
1,347 ratings1,216 reviews
  1. 5 stars74% (1,000)
  2. 4 stars15% (199)
  3. 3 stars6% (80)
  4. 2 stars2% (30)
  5. 1 star3% (38)

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Showing 11-20 of 1,216 reviews
Aug 17, 2025
Christie L.
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bentgo flop, hated it.

I did not like this box at all. It was so bulky and heavy. It is very hard to get the ice pack liner separated from the tray. Everything leaks and blends into each side. Crackers got all crumbled on top of the fruit next to it, the divider doesn't do much. I wish I could return it! I am a huge Bentgo fan, but this product was a complete miss. It will live in my cupboard unused. I will keep grabbing my beloved Bentgo snack box wishing it was a little bigger with an ice pack.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from Customer Service

Hi Christine L., Thank you for sharing your feedback on the Bentgo Chill Mini Lunch Box. We’re so sorry to hear this design didn’t meet your expectations, especially since you’ve enjoyed our other Bentgo products. The Chill Mini is meant to offer a compact all-in-one option with a cooling feature, but we understand the size, weight, and compartment fit aren’t the right match for everyone. We’d love the chance to troubleshoot the issues you experienced with the ice pack tray and the leaking between compartments, as this shouldn’t be happening. Please reach out to us directly at support@bentgo.com or call us at (714) 668-0300 so we can assist further and explore options to make this right for you. Thank you for being a loyal Bentgo fan and for letting us know how we can improve. Thank you, Jessica Bentgo Customer Support

Aug 28, 2025
Overnighter
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Tray gets stuck without ice pack

I have many Bentgo Chill products, where I pack lunches the evening before, and pop the ice pack in in the morning. I have found with the mini, without the ice pack underneath to hold the food tray in place, the tray will suction to the lid and the lunchbox cannot be opened. The only solution we have found is to use a spoon to break the suction, which is not the easiest to do. If you pack your lunch in the morning, this shouldn't be an issue for you.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from Customer Service

Hi Overnighter, Thank you for sharing your experience with the Bentgo Chill Mini. We appreciate your feedback and understand how frustrating it can be when the tray suctions to the lid without the ice pack in place. This should not be happening, and we’d like the chance to make it right. We’ll be reaching out to you directly, but we’d also love the opportunity to help troubleshoot this with you. Please feel free to contact us at support@bentgo.com or call 714-668-0300 so our team can assist you. We’re here to help ensure your Bentgo works the way you need it to. Thank you, Jessica Bentgo Customer Support

Aug 22, 2025
Eugenia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best lunch box with ice pack ever

This is the best lunch box ever, previously we used the same but bigger for 2 school years. The quality is top! My son loves it. We live in California and it's too hot sometimes for carrying sandwiches without ice pack. With this box my son has a healthy and fresh lunch every day. I also paid it with the snacks box. They both perfectly fit a bentgo lunch bag!

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Aug 3, 2026
Savannah
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice size

Nice size for snacks. Wont fit with a big bentgo in a lunch box but could work alone

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Jul 5, 2026
Vonz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Small but functional

Smaller that I expected but it’s just enough for a light snack time

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Jul 5, 2026
Vonz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect

I love it, it’s the perfect size for his chilled snacks

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Mar 27, 2026
Marjie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the chill

Love the chill lunchbox. Much easier than a regular lunchbox plus ice pack. My kid is a huge fan of the streamlined option!

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Mar 14, 2026
Jana
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So swanky!

I love how sleek this is! The adjustable divider is great, and the ice pack keeps it nice and chilly.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Aug 19, 2025
Kim M.
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

I ordered this one because it has an ice pack that should keep things cold, but it doesn’t seem to stay cold very long. I am trying to avoid plastic bags, but this isn’t what I expected

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from Customer Service

Hi Kim M., We’re sorry to hear the ice pack in your Bentgo Chill Kids Lunch Box didn’t keep food as cold as expected. Here’s a quick tip that may help: for best results, we recommend placing the ice pack in the freezer overnight (at least 6–8 hours) before use and packing the lunch box in an insulated bag to help maintain the cool temperature longer. We’ll also be reaching out to you directly to offer additional support. In the meantime, please feel free to contact us at support@bentgo.com or 714-668-0300 so we can help make this right. Thank you, Jessica Bentgo Customer Support

Oct 10, 2025
Kira
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lunchbox to the rescue

I work with alot of people and one mini fridge to cram our lunches into. This lunchbox allows me to skip the fridge drama because i can keep it on my desk til lunch.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806