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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
943 ratings943 reviews
  1. 5 stars76% (721)
  2. 4 stars16% (148)
  3. 3 stars2% (23)
  4. 2 stars1% (12)
  5. 1 star4% (39)

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Showing 531-540 of 943 reviews
Oct 11, 2022
Reviewer name: My Review
2 out of 5 stars
2 out of 5 stars review

Food Spoilage

[This review was collected as part of a promotion.] Ever since I they installed this fridge my food as been spoiling. The cool setting is to the max at 7 and I also put the power cool which goes off after a lil while. The fridge does get opened/closed throughout the day. At the max cooling level, it feels more like a one setting. Not sure if the design was intended to operate like this and it’s be insane if it was as I cannot store food for more than a couple of days to avoid them getting spoiled. This is frustrating cause I just wasted time and money purchasing this fridge. It’s a beautiful fridge but it does not work as intended.

Review from Samsung US
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reply from Samsung Care

Hi There, Thank you for sharing your review of the experience of the cooling performance on your refrigerator. Here is a link to "Cooling issues with Samsung refrigerator or freezer": https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all I also shared this link about "What temperature should I set my Samsung refrigerator to?", and look for "Recommend refrigerator temperatures": https://www.samsung.com/us/support/answer/ANS00080450/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us this reference number (1145024255), which will help our team pull up your information. Have a great day. Melardo

May 1, 2023
Reviewer name: Bea02ve
5 out of 5 stars
5 out of 5 stars review

Best buy

[This review was collected as part of a promotion.] For some time, I was contemplating changing my fridge for a better fridge that was much more technological and space capacity, when I discovered the Samsung fridge I saw that it had all the qualities I needed for my new kitchen.

Review from Samsung US
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Oct 28, 2024
Reviewer name: Dr007
4 out of 5 stars
4 out of 5 stars review

Really good but not great.

[This review was collected as part of a promotion.] Love the esthetics - customized outs with Panels we can rotate to both match our kitchen design and also change things up intermittently. the beverage station and control functions are really easy to use and nice touches. The two ice cube sizes come in handy. Some issues persist though. The drawers don’t match the doors in width so you have to open both doors to open some of the lower bins. They don’t track well at all times either. There is not a lot of space for taller items. Finally the doors don’t close by themselves - the first fridge I’ve ever had where the doors swing shut but don’t fully close. There is an alarm built in which helps, but expect to hear it a lot. Overall would still recommend, but some tweaking would make the fridge a stronger buy.

Review from Samsung US
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Jan 18, 2024
Reviewer name: ChrisD
5 out of 5 stars
5 out of 5 stars review

Fridge works and looks great

[This review was collected as part of a promotion.] I bought this unit after my old one died on us in the middle of the summer. It’s very sleek and modern looking, and the water/ice dispensers work well. It took a little while to get used to the lack of visible handles but it’s a great talking point and is a clean look.

Review from Samsung US
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Nov 15, 2023
Reviewer name: Last D
1 out of 5 stars
1 out of 5 stars review

Bespoke

[This review was collected as part of a promotion.] I purchased this refrigerator a month ago and has had nothing but problems with the freezer door over freezing and I spilled up there has been times when the ice would melt and refreeze again so I do not recommend this refrigerator

Review from Samsung US
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reply from SEA Care

Hello there, We understand the importance of having a fully functioning fridge to store your food. We are here to help. Here are simple steps on what we can do if the freezer overfreezes. Frost forms in the freezer or refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146534309) to help our team pull up your information. Have a great day. ^Camille

Jul 16, 2023
Reviewer name: The BGE
4 out of 5 stars
4 out of 5 stars review

Fancy!!!

[This review was collected as part of a promotion.] Have had this for about a month and we love it. I wish it had 1 more split shelf though. It is convenient having the beverage center, and we love having 2 different sizes of ice. So far no complaints.

Review from Samsung US
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Dec 13, 2022
Reviewer name: Bill
5 out of 5 stars
5 out of 5 stars review

What a change going from a double door.

[This review was collected as part of a promotion.] We have had our refrigerator for a month. We are getting used to the freezer in the bottom. The only change I would make is to the bottom right drawer in the refrigerator. I would make it narrower to allow access without opening both doors. Love the third door access to the water. Love the size, huge.

Review from Samsung US
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Jul 31, 2025
Reviewer name: Bekahmo99
5 out of 5 stars
5 out of 5 stars review

Very Pretty and Lots of Space

[This review was collected as part of a promotion.] The white looks beautiful in our kitchen. It does stick out pretty far from the counter but we have space for it luckily. I wish the doors could be propped open because every time I go to refill my water cup the cold door rests on my arm and the “latch” hitting the back of my arm is eventually going to give me a bruise. It has LOTS of fridge space. Items are no longer getting forgotten in bottom drawers (we had an old WP side-by-side before). I’ve only had this for 4 weeks but so far so good.

Review from Samsung US
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Dec 23, 2024
Reviewer name: Chavarria
5 out of 5 stars
5 out of 5 stars review

Easy access frige!

[This review was collected as part of a promotion.] Great refrigerator and freezer, the two different size ice cubes at the same time is amazing. The auto fill water jug, and inside water despenser, with front door beverage center, for easy access, is amazing. Temp by phone app is amazing. The size is perfect for our family, 30 cubic inches. No handles on face of frige is also great, hidden handles to open are amazing as well.

Review from Samsung US
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Jan 18, 2024
Reviewer name: Liza
5 out of 5 stars
5 out of 5 stars review

Love my Fridge

[This review was collected as part of a promotion.] Bought about 6/7 months ago. So far so good. Some times the water stops refilling the jar , the sensor above the jar needs cleaning and starts working right away. Everything else is great. Lots of space, love the ice maker. It almost was to big to get to my kitchen, the installers had to lift it above the counter tops.

Review from Samsung US
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