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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
1,021 ratings1,021 reviews
  1. 5 stars77% (789)
  2. 4 stars15% (154)
  3. 3 stars2% (25)
  4. 2 stars1% (14)
  5. 1 star4% (39)

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Showing 531-540 of 1,021 reviews
Jul 1, 2024
Reviewer name: Angi
4 out of 5 stars
4 out of 5 stars review

Spacious

[This review was collected as part of a promotion.] We purchased this frig over a week ago. Had to get a replacement as the water pitcher didn't fill up as it's made to do so. The second one doesn't work either. We will keep the frig as we are happy with it overall.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Aug 26, 2024
Reviewer name: MMiley
5 out of 5 stars
5 out of 5 stars review

We love it!

[This review was collected as part of a promotion.] We've had our fridge for just over a month now and we love it so far! It is so much more spacious than the side-by-side french door fridge we used to have. Everything feels high-quality. We didn't think we'd use it much but we actually love the auto-fill water pitcher - so much quicker than using the water dispenser! I love having two sizes of ice cubes to choose from and having it in the bottom with the scoop has made for a lot less mess on the floor! It's also nice receiving a notification on my phone when the door has been left open. We love that we can mix & match the panels too. So far, nothing negative to say about this fridge!

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Aug 18, 2024
Reviewer name: Krystinuh
5 out of 5 stars
5 out of 5 stars review

Tiny ice cubes and large ice cubes!

[This review was collected as part of a promotion.] I love this fridge- mostly because for a family of three it is large enough to accommodate our needs. I am a huge fan of the two sizes of ice and the automatic water pitcher and water dispenser. I also like the connection to Samsung’s smart things because it warns me when the door is left open. This came with the home we purchased along with the other major appliances. I may have opted for the exterior drawer model instead of this model because we have frequent little ones that visit which would be perfect for cold snacks. Eg yogurt, cuties, and other small fruit, string cheese.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Jan 26, 2025
Reviewer name: Claude
5 out of 5 stars
5 out of 5 stars review

Awesome fridge

[This review was collected as part of a promotion.] Replaced a 10 year old fridge and the difference is night an day. This fridge is super quiet, way more spacious, cools better and has a ton of features. The old frisge was full when we had to move all of it to the new one. The new fridge looks empty with the same amount of stuff. Great overall!

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Mar 23, 2023
Reviewer name: Tony
4 out of 5 stars
4 out of 5 stars review

Nice design meets our needs

[This review was collected as part of a promotion.] Just moved into our new home and needed a new refrigerator so we decided to go with the 3 Door Bespoke. The sleek design was an immediate eye opener for us the auto fill water pitcher is my best friend. Plenty of space and ways to customize and arrange all of your goods the way you want. I’m happy with our choice and we also are set to receive additional door panels for more customization options.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Jun 18, 2025
Reviewer name: Bill C
5 out of 5 stars
5 out of 5 stars review

Liked flexability of configuring inside shelves.

[This review was collected as part of a promotion.] This Samsung refrigerator is a great product. The door closimgs are sound. The inside lighting is great. The only minor complaint concerns the door opening on the side with the split door. The two release latches were at the bottom of the door. On the other door the latch is at the top. Would prefer both door's opening latched be either on top or botttom, but prefer on tje top.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Jun 10, 2022
Reviewer name: LuvNewTechGadgets
5 out of 5 stars
5 out of 5 stars review

Nice Fridge!

[This review was collected as part of a promotion.] Very simple design. I'm getting used to not having handles on the doors. Inside is spacious, but different from my old LG. I like the two types of ice and the fresh water pitcher that refills. It helps with filling the coffee maker with fresh filtered water. We also have 4 drawers now rather than two. It's fun figuring out where to put everything. Right now there is a drawer full of chocolate. That has to change! :) All in all, we are getting used to it. No issues so far!

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Jun 17, 2023
Reviewer name: Katydid2319
5 out of 5 stars
5 out of 5 stars review

Automatic Refillable pitcher

[This review was collected as part of a promotion.] We absolutely love our new refrigerator. The feature I like the most is the automatic refillable pitcher and the water inside the door. Nice sleek front. I do have one improvement that Samsung could make that would make it even better. When you open the front of the left door to get to the pitcher or water feature, that small door ALWAYS tries to close on you. If there was a way to create a stop on the door that gives when you want to close it, this refrigerator would be perfect.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Mar 16, 2025
Reviewer name: Entropy989
4 out of 5 stars
4 out of 5 stars review

Big fridge, lots of room, no complaints!

[This review was collected as part of a promotion.] All in all pleased with this purchase. Main observation would be the hinge for the beverage center makes the fridge look like it had a manufacturing defect, because the center door has a lowered black trim that looks odd when you see it head on. That's just a fashion over function observation. Good size, tons of room in both fridge and freezer, no issues after install 30 days in. Very pleased.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Dec 15, 2023
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

WATER LEAKS or WATER, WATER EVERYWHERE

I bought this Bespoke Refrigerator 17 months ago. It has been somewhat of a disappointment, especially given the cost. Now after replacing the water filter, it will not dispense water or make ice, replaced with another new filter with the same results. Removing the filter is supposed to bypass the filter and allow ice and water to be made with UNfiltered water. Unfortunately, it also leaks water into the fridge and out onto the floor. After only 17 months, I find this unacceptable at any price.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
reply from Samsung Care

Hello, We understand your frustration with a refrigerator that does not dispense or make ice and leaks water. Let us help. We have provided a link to help troubleshoot an ice maker not producing ice. The link includes additional resources to check the water and ice dispenser, refrigerator error codes (if any), instructions for testing or resetting the ice maker, and a video to watch from start to finish. Samsung ice maker is not making any ice: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice Below is a link with troubleshooting steps to help with the leaks from the water filter. Leaks from the refrigerator's water filter: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter You may also refer to page 66 of the user manual for other solutions when the ice maker does not make ice. https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146645435) to help our team pull up your information when you message us. Thank you. -Angelica