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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.6 out of 5 stars
stars804 ratings804 reviews
  1. 5 stars77% (616)
  2. 4 stars16% (128)
  3. 3 stars2% (15)
  4. 2 stars1% (12)
  5. 1 star4% (33)

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Showing 451-460 of 804 reviews
Jun 10, 2024
Jackie
1 out of 5 stars review

not a stable fridge

[This review was collected as part of a promotion.] unstable fridge...stopped cooling in right at a year old we have been with out a fridge for over 2 weeks and still waiting on 12 parts for a " repair" :( this is ridiculous

Review from Samsung US
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reply from Samsung Care

We understand that your experience with the refrigerator can be disappointing, Jackie. You may contact our Support Team via the link below to speak with a live representative to better assist you should you need to follow up on the part's status. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Jul 12, 2024
Sparkmonkey
5 out of 5 stars review

Good refrigerator

[This review was collected as part of a promotion.] Bought it a few months ago. Very happy with its performance. Easy to clean tiny finger prints off. I like the notification of door open for too long.

Review from Samsung US
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Jan 29, 2024
Dr Hariri
5 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] I bought this item during Thanksgiving week 2023. I am so happy with it. My daughter bought her own during Thanksgiving 2022 and she influenced me to get one for my house

Review from Samsung US
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Jun 6, 2022
Brian G
5 out of 5 stars review

Great refrigerator!!!

[This review was collected as part of a promotion.] Purchased a month ago or so, Love the beverage center and the handleless doors. Very slick looking and plenty of space

Review from Samsung US
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May 4, 2025
Shannon
3 out of 5 stars review

Can't clean shelves

The refrigerator is great my biggest issue is I can not clean the shelves that is about the drawers. The glass can not come out and there's stuff inbetween the glass.

Review from Samsung US
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reply from Samsung Care

Hello Shannon, We understand the difficulty of cleaning the shelves. Let us help. The link below will guide you about cleaning the Samsung refrigerator shelves. Browse the guide until the "Remove the glass on the vegetable or crisper drawers" section for detailed instructions. You may also watch the attached video in this section. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149030540) to help our team pull up your information when you message us. Thank you. -Angelica

Nov 25, 2022
Allysia Higbee
1 out of 5 stars review

Do not buy

This fridge is terrible. Only one adjustable shelf. Can’t stand any bottles up and no room for leftovers after a big dinner. I’m so disappointed with my choice to by this fridge. Less room than my 25cf I had. Deceiving 30cf

Review from Samsung US
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reply from Samsung Care

Thank you for your purchase, Allysia Higbee! Sharing your review with the refrigerator keeps us on track. Here is a link to "Tips for an organized Samsung refrigerator": https://www.samsung.com/us/support/answer/ANS00084845/ I also shared this video about "How to properly stock your Samsung refrigerator, and adjust the shelves and bins": https://www.youtube.com/watch?v=pN8js9mZrXI For reference, the below link is the user manual for your model. Turn the page 12 (Usage cautions - bullet #3): https://downloadcenter.samsung.com/content/UM/202211/20221130164158228/FDR_RF8000B_SG_DA68-04540A-00_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1145198815), which will help our team pull up your information. Have a great day. Melardo

May 22, 2024
Tbray
5 out of 5 stars review

Extra space and ice nuggets

[This review was collected as part of a promotion.] I bought this almost a month ago and I'm really happy with it. I love the extra space from our old counter depth LG and the ice nuggets are the best!

Review from Samsung US
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Jan 31, 2024
Hogetre
5 out of 5 stars review

Best Refrigerator

[This review was collected as part of a promotion.] I purchased 2 bespoke refrigerators in the summer time. They are the best refrigerators I have owned. The shelves are adjustable and accomodate a large amount of food.

Review from Samsung US
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Jul 11, 2024
cac1962
4 out of 5 stars review

Great looking and my favorite frig ever!

[This review was collected as part of a promotion.] Great frig. Love the beverage center and how well thought out the spacing of the shelves are. Blends in nicely with my white cabinets.

Review from Samsung US
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Mar 24, 2025
Martan
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Love this refrigerator. Never had a Samsung refrigerator do not regret buying this. I really love the compartments the freezer is super big!!

Review from Samsung US
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