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Customer reviews for Serta Enchanting Rest Plush Mattress for
Serta Enchanting Rest Plush Mattress
4.7 out of 5 stars
stars
51 ratings51 reviews
  1. 5 stars84% (43)
  2. 4 stars10% (5)
  3. 3 stars2% (1)
  4. 2 stars2% (1)
  5. 1 star2% (1)
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Showing 1-10 of 51 reviews
Sep 7, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

It's a dream!!!

Replacing a ten-year-old mattress is always a leap of faith, especially when transitioning to something ultra-plush. During the first week on this bed, doubts are almost guaranteed—it feels exceptionally soft at first, and the initial sink-in sensation might make you worry you went a step too far. Give it about a month, though, and the break-in period completely rewrites that first impression. Once your body adapts, the deep contouring shifts from feeling overly soft to extraordinarily supportive. Falling asleep happens almost instantly, and the endless tossing and turning to find a comfortable position stops entirely. It delivers an incredible, cloud-like level of comfort that makes staying in bed thoroughly enjoyable. The only real caveat comes down to sleeping position: because of how plush it is, your hips will sink too low if you try to sleep on your stomach, so stomach sleepers should definitely look elsewhere. However, if you spend your nights on your side or back, this mattress is an absolute dream and well worth the short adjustment period.

Helpful?4UR5V5846QX414209214046
Dec 31, 2025
Reviewer name: Jacqueline G
5 out of 5 stars
5 out of 5 stars review

Best nights rest!

My daughter recently purchased the same mattress and when I went to visit her, I slept on it. I loved it so much that I bought one for myself the moment I got home. I've told everyone about this mattress and let them know, they won't be disappointed! Thank you, Serta!

Review from Serta
Helpful?4UR5V5846QX414209214046
Jul 3, 2026
Reviewer name: Catherine H
5 out of 5 stars
5 out of 5 stars review

Plush top mattress

Only been able to sleep on it a couple of nights but it's like sleeping on a cloud. Love it

Review from Serta
Helpful?4UR5V5846QX414209214046
Apr 22, 2026
Reviewer name: Denise P
5 out of 5 stars
5 out of 5 stars review

Sleeping on clouds

Great mattresses with sleep in mind!

Review from Serta
Helpful?4UR5V5846QX414209214046
Jan 31, 2024
Reviewer name: radiahthediva
5 out of 5 stars
5 out of 5 stars review

So comfortable

[This review was collected as part of a promotion.] I’ve only ever had a pillow top mattress for the past 20 plus years. This plush mattress exceeds my expectation! It’s a mid way between firm and soft. I feel like I’m laying on a bed of clouds! This is an EXCELLENT mattress!

Review from Serta
Helpful?4UR5V5846QX414209214046
Mar 3, 2024
Reviewer name: chkvazquez
5 out of 5 stars
5 out of 5 stars review

Firm but soft

[This review was collected as part of a promotion.] First off I would like to start off by saying that this mattress is very comfortable. That fact that it is firm but also soft at the same time is great. Unlike other mattresses I have had before when you lay in it for a long period of time there would be a dip in it. I can do just that and the mattress is the same way it was before without any dips in it. You hardly feel any of the springs as well. I noticed that ever since I received this mattress I have a better sleep and my back doesn’t hurt from feeling the springs. The only con I would give this mattress is that it gets hot through the night. But other than that it is a great mattress that will give you a good nights sleep. I would recommend this mattress to my friends and family members.

Review from Serta
Helpful?4UR5V5846QX414209214046
Feb 1, 2024
Reviewer name: butilovelemons
5 out of 5 stars
5 out of 5 stars review

Super comfortable

[This review was collected as part of a promotion.] I was a little worried when I read "plush" that it would be too soft for me. The mattress feels like a firm with a plush top. It is really comfortable for side sleeping. I'm very happy with this mattress so far.

Review from Serta
Helpful?4UR5V5846QX414209214046
May 13, 2026
Reviewer name: Susan M
4 out of 5 stars
4 out of 5 stars review

Mattress

I can review after I've slept on for awhile.

Review from Serta
Helpful?4UR5V5846QX414209214046
Jun 1, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Not plush at all

It feels more like a medium than plush it's not too bad but not as soft as I like it to be.

Helpful?4UR5V5846QX414209214046
Sep 19, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Surprisingly firm and uncomfortable

On the positive side, it seems like it is of good quality. I purchased this because of the glowing reviews and “plushness.” At one-month in, it is still very uncomfortable due to its firmness, and my body feels like I've been in a car wreck every morning. I wake up multiple times overnight trying to get comfortable or with a body part tingling or numb. It's getting returned soon.

Helpful?4UR5V5846QX414209214046
reply from Serta Team

Hi there, thank you for taking the time to review your Serta Enchanting Rest Plush Mattress. Your feedback is valuable to us. We are sorry to hear that our mattress did not meet your sleep needs. If your mattress feels too firm, we suggest adding a plush topper for added softness. If the topper does not work and you are still within your sleep trial period, we encourage you to reach out to your retailer to begin the return/exchange process. That way, you can work toward getting a mattress more suited to your sleep needs so that you can get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.