We aim to provide you with a hassle-free experience while using your refrigerator, John. Let's help you out. If your fridge's door hinges are not aligned, you can correct them by adjusting the leveling legs. For details, turn to page 31 of the fridge's manual under "Leveling the refrigerator": https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151884908 so our team can pull up your information when you message us. Have a great day. -John

Milton, we would like to inquire further about the status of your refrigerator after the repair visit and provide additional assistance as soon as possible. You can contact our Support Team via the link below to speak with a live representative for additional assistance with your unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please include reference number 1151187382 in your message so our team can locate your information. Have a great day. -John