Hi Vamsee, It sounds like you're experiencing noise issues with your Samsung RF29BB860012 refrigerator, particularly concerning the flex area. Here's how you can address this situation: Noise Troubleshooting: Noise in refrigerators can stem from several sources, including the compressor, fans, or even ice buildup. Check to see if the noise is related to the compressor running or if it is more pronounced during specific operations (like defrost cycles). Please see pages 72-73 under the "Do you hear abnormal sounds from the refrigerator?" of the manual for more details on the noise you hear from the fridge. Flex Area Functionality: If you're facing limitations with the flex area, it might help to review the user manual for specific guidance on adjusting settings or configurations. Sometimes, the noise might relate to how items are stored or the configuration of the flex space. Please see page 38 under the "Flex Zone" section for the features the flex zone can offer based on you needs or setting set. You can find the manual here: [Samsung RF29BB860012 User Manual] https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147638167) to help our team gather your information. Have a great day. ^Charles