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Customer reviews for Select Surfaces Heritage Oak SpillDefense Laminate Flooring for
Select Surfaces Heritage Oak SpillDefense Laminate Flooring
4.1 out of 5 stars
stars82 ratings49 reviews
  1. 5 stars67% (55)
  2. 4 stars11% (9)
  3. 3 stars6% (5)
  4. 2 stars1% (1)
  5. 1 star15% (12)

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Showing 1-10 of 49 reviews
Jul 4, 2021
Kelly in VA
5 out of 5 stars review

Verified Purchase

Beautiful floors for a great price!

We bought this flooring for our children’s rooms, as they had all destroyed their carpet. As an intermediate DIYer, it was fairly easy for me to install these. Getting started was the hardest part, and it helps to have various cutting tools to make the job easier. I loved the pictures of the flooring online, but when it came it looked a little different to me in the box. However, once it was installed, it looked like it did in the pictures. My kids love their new floors, and I love that I don’t need to worry about spills and stains anymore. The only issue was that of the 42 boxes I ordered, two boxes (on the bottom of the pallet) had damaged boards, and one was missing a board. I was able to use them, but I’m not sure why those two were included in the pallet. They were obviously damaged before they were shipped- the one box was missing the plastic, and the other was open in the side where the damage was- but it worked out in the end.

Helpful?20ESG5J1J2N214204204686
reply from Select Surfaces

Hello, It is great to hear that you are enjoying our flooring! We would love to see the finished result. Please feel free to share some photos on our website selectsurfaces.ca/gallery. Thank you, Select Surfaces

Apr 7, 2020
TLaf
5 out of 5 stars review

Verified Purchase

Beautiful, Easy, Durable

Great quality product. Looks beautiful. Easy to install for a handy first-timer. There were a few boards that were damaged from the banding straps used to secure to pallet but those were easily able to be used in areas where cuts were necessary. Great experience with this product. Only issue I have is that the moldings found in the store are actually a different size than the moldings purchased online. This delayed the finish of the flooring due to waiting for 12' moldings to arrive. Not the end of the world - just something to be aware of and prepare for as the moldings in-store are only 3' in length.

Helpful?20ESG5J1J2N214204204686
reply from Select Surfaces

Hello, thank you for reviewing Heritage Oak! We'd love to see some photos of the finished results, feel free to share them on our website at www.selectsurfaces.ca/gallery. Thank you! Select Surfaces.

Jan 24, 2021
Sue
5 out of 5 stars review

Verified Purchase

Perfect!! Just what I was looking for!

I am very happy so far. Just had this installed last couple of weeks. It is the prettiest color I have ever seen. Looks like real wood and is very durable. I simply love it!!

Helpful?20ESG5J1J2N214204204686
reply from Supplier Response

Hi! Thank you for leaving a review. We're very glad you're enjoying your new flooring and would love to see the final result. Please share the final result with us at https://www.selectsurfaces.ca/send-us-your-photos. Thank you, Select Surfaces.

Dec 26, 2021
InDesperateNeedofNewFloor
5 out of 5 stars review

Verified Purchase

Beautiful and affordable.

Beautiful floor. Easy to clean. Easy to install. Quality product. Unlike the depot of home items, this product is strong, sturdy, and built to last. Clicks together easily. Highly recommend.

Helpful?20ESG5J1J2N214204204686
reply from Supplier Response

Hello, It is great to hear that you are enjoying our flooring! We would love to see the finished result. Please feel free to share some photos on our website selectsurfaces.ca/gallery. Thank you, Select Surfaces

Mar 4, 2022
Anthony
5 out of 5 stars review

Verified Purchase

I'm goig to do my whole house

Love this flooring. It's easy to install with minimal tools. Used it for my basement, so the added padding and thickens make it ideal.

Helpful?20ESG5J1J2N214204204686
Mar 23, 2020
Jim
5 out of 5 stars review

Verified Purchase

Apt name

Looks like a professional did it. Really happy with the results.

Helpful?20ESG5J1J2N214204204686
reply from Supplier Response

Hello Jim, We're happy to hear the installation went well! Since you did such a great job installing Heritage Oak, we'd love to see some photos of the finished results. Feel free to share them on our website at www.selectsurfaces.ca/gallery. Thank you! Select Surfaces.

Mar 29, 2022
Sandra Sherman
5 out of 5 stars review

Verified Purchase

Laminate Strong As Hardwood

Best laminate on the market! Rocket-fast Shipping

Helpful?20ESG5J1J2N214204204686
reply from Select Surfaces

Hello, It is great to hear that you are enjoying our flooring! We would love to see the finished result. Please feel free to share some photos on our website selectsurfaces.ca/gallery. Thank you, Select Surfaces

Jun 10, 2022
Ice cream man
4 out of 5 stars review

Verified Purchase

Oops

There was a little bit of damage on the corners of some of the flooring. I was able to work around that by putting it where I could cut that off. Other than that it was fine.

Helpful?20ESG5J1J2N214204204686
Feb 21, 2023
John H
3 out of 5 stars review

Verified Purchase

Flooring

The flooring is decent, but the edges break easily. Not as sturdy as the last version I got.

Helpful?20ESG5J1J2N214204204686
reply from Select Surfaces

Hello, We are sorry to hear you ran into difficulties installing our laminate flooring. The edges should not break with normal installation, we always recommend watching the installation video on our website, as well as carefully reading the installation guide before starting. Our technical support team can also guide you through some tips for easy installation. As this is a thicker flooring than most on the market, it can be more difficult to click because it isn’t as flexible as thinner laminates. However, our laminate flooring has an advanced SpeedLoc™ system that should allow for easy installation. If you have any additional questions, please contact us at 1-855-250-8167 or email techsupport@selectsurfaces.ca. Thank you, Select Surfaces

Aug 16, 2024
Nelson
1 out of 5 stars review

Verified Purchase

Heritage Oak Discontinued

I purchased a few boxes of this floor intending to buy more if I liked it. I loved it, but when I went to buy more it said it was out of stock & I would be notified when more came in. A few days later I saw a few more boxes & ordered them, and I sent an email to Select Surfaces to inquire about the availability of this product & they informed me it has been discontinued. Still, every few days it turns up on the Sams website!! I need 40 boxes of it but it looks like I will now need to return what I have. I had already ordered more and had to stop that order. The floor is beautiful, but I am now equally afraid to order my 2nd choice ( Scottsdale) because what if it goes out of stock and they keep it online? Why is it online if you no longer have it??

Helpful?20ESG5J1J2N214204204686
reply from Select Surfaces

Thank you for your feedback. We apologize for the confusion regarding the Heritage Oak flooring, which is discontinued and has very limited inventory.<br /><br />To assist you, please call us directly at 1-855-250-8167. We can reserve the available inventory for you and help with any concerns. Alternatively, we recommend our Victoria laminate, a 12 mm AC5 option nearly identical to Heritage Oak.<br /><br />We look forward to helping you find the perfect solution. Thank you for your patience.