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Customer reviews for Samsung Bespoke 30 cu. ft. French-Door Refrigerator for
Samsung Bespoke 30 cu. ft. French-Door Refrigerator
4.5 out of 5 stars
stars
708 ratings708 reviews
  1. 5 stars74% (523)
  2. 4 stars15% (109)
  3. 3 stars4% (28)
  4. 2 stars2% (11)
  5. 1 star5% (37)

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Showing 691-700 of 708 reviews
Mar 26, 2025
Reviewer name: Patyr25
3 out of 5 stars
3 out of 5 stars review

Filter issues

The water taste really bad, can I adapt another filter to the water pitch?

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
reply from SEA Care

Hi there, No, the unit is designed to fit only the HAF-QIN water filter. To help improve the taste and quality of the water, here is a link you can read through. Just select the option that best describes your experience and follow the instructions within the hyperlinks. Samsung refrigerator water dispenser issues https://www.samsung.com/us/support/troubleshoot/TSG10003791/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148664877) to help our team gather your information. Have a great day. ^Charles

Apr 8, 2023
Reviewer name: KEGreenwichCT
1 out of 5 stars
1 out of 5 stars review

Happy?

My first review was denied, So I'll keep this one short and simple. Don't buy, I don't recommend.

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
reply from Customer Care

Hi There, Thank you for raising this review about the fridge. Should you ever need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145665132, to help our team pull up your information. Have a great day! ^Chrystel

Apr 18, 2023
Reviewer name: Raees
1 out of 5 stars
1 out of 5 stars review

Don't ever buy this refrigerator

Don't ever buy this refrigerator Water filter never works and bad quality of water

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
reply from SEA Care

Getting a fresh and cold beverage from the fridge is necessary, Raees. We always put a priority on meeting your needs! To ensure your water is always clear and delicious, change the filter every six months or as needed. The water filter light will let you know when those six months are up and should be reset after changing the filter. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ You may watch this video about "Changing the water filter on your Samsung refrigerator": https://www.youtube.com/watch?v=okAfV86M0iw Should you require further assistance in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145700603, to help our team pull up your information. Have a great day! ^Chrystel

Aug 20, 2024
Reviewer name: Mouna12366
5 out of 5 stars
5 out of 5 stars review

Refrigerator Samsung

I don’t regret my decision it’s a really good refrigerator I love it !!

Review from Samsung Canada
Helpful?749WOP6YTF6P14200358885
Aug 24, 2024
Reviewer name: Ammy
1 out of 5 stars
1 out of 5 stars review

Customer service never help

I had always problems with the ice maker since I had it

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
reply from SEA CARE

We understand the difficulty you are experiencing. Let's boost how the ice maker performs, Ammy. The link below will show you the steps to increase the effectiveness of the ice maker. For more details, please select the corresponding topic which affects its ice production. Learn more by visiting the instructional video and the hyperlinks. The Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147475310, to help our team pull up your information. Have a great day! ^Chrystel

Jul 27, 2025
Reviewer name: Truth Hurts
1 out of 5 stars
1 out of 5 stars review

Dont buy this

Quit working after a year and a half not happy spend a lot of money for this refrigerator

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
reply from SEA Care

Hello there, We are aware of the importance of having a working refrigerator at home. We'd love to speak with you to learn more details about your refrigerator and provide the assistance you need. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150150876) when you message us so our team can retrieve your information. Thank you. -Kimberly

Jul 1, 2022
Reviewer name: Lunch
2 out of 5 stars
2 out of 5 stars review

Can't use drawer unless both doors open

you can't open the bottom drawer on the right side without having both doors open.

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
reply from Samsung Care

Hi Rahul, Thank you for your honest feedback, and we hope you are in good health. We appreciate your constructive feedback as this helps us understand where we can take steps to improve our product. The reason why the bottom right drawer is unable to open when the left door is closed is due to the middle strip (mullion flap), which is connected to the left door. It helps keep the cool air inside the french door refrigerator. Without the middle strip (mullion flap), cool air can easily get out of the fridge. Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144716718 Leo

Nov 3, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

amazing deleivery

bought around beginning of October came on the 31st. love it

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
Aug 21, 2024
Reviewer name: Olivia65578
5 out of 5 stars
5 out of 5 stars review

Very Cold Inside

Very smart frigidaire with the French door so easy to see everything

Review from Samsung Canada
Helpful?749WOP6YTF6P14200358885
Sep 21, 2024
Reviewer name: Maria61594
5 out of 5 stars
5 out of 5 stars review

Samsung fridge review

This fridge is large enough to hold everything that I need to put in it.

Review from Samsung Canada
Helpful?749WOP6YTF6P14200358885