Hi There, Thank you for raising this review about the fridge. Should you ever need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145665132, to help our team pull up your information. Have a great day! ^Chrystel

We understand the difficulty you are experiencing. Let's boost how the ice maker performs, Ammy. The link below will show you the steps to increase the effectiveness of the ice maker. For more details, please select the corresponding topic which affects its ice production. Learn more by visiting the instructional video and the hyperlinks. The Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147475310, to help our team pull up your information. Have a great day! ^Chrystel

Hello there, We are aware of the importance of having a working refrigerator at home. We'd love to speak with you to learn more details about your refrigerator and provide the assistance you need. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150150876) when you message us so our team can retrieve your information. Thank you. -Kimberly

Getting a fresh and cold beverage from the fridge is necessary, Raees. We always put a priority on meeting your needs! To ensure your water is always clear and delicious, change the filter every six months or as needed. The water filter light will let you know when those six months are up and should be reset after changing the filter. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ You may watch this video about "Changing the water filter on your Samsung refrigerator": https://www.youtube.com/watch?v=okAfV86M0iw Should you require further assistance in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145700603, to help our team pull up your information. Have a great day! ^Chrystel

Meli, thank you for reaching out about your water pitcher and not having enough ice. We are here to help you. Please see pages 46 to 49 under the "Water pitcher (AutoFill Pitcher)" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf Below is a link to help you diagnose if the ice maker is not making enough ice. Please click on the embedded word. Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147570075) to help our team pull up your information. Have a great day. ^Camille