Greetings, We know how important it is to have a fully functional refrigerator. Let us help. Here is a link for troubleshooting steps for your refrigerator that stopped cooling; kindly choose the one that matches, watch the video, and click the embedded words. Cooling issues with Samsung refrigerator or freezer. https://www.bing.com/search?q=samsung+refrgierator+stopped+cooling&cvid=ebf08fe4732e45aea99586fc0abf83f4&gs_lcrp=EgRlZGdlKgYIABBFGDkyBggAEEUYOTIGCAEQABhAMgYIAhAAGEAyBggDEAAYQDIGCAQQABhAMgYIBRAAGEAyBggGEAAYQDIGCAcQABhAMgYICBAAGEAyCAgJEOkHGPxV0gEINjQ4OWowajSoAgiwAgE&FORM=ANAB01&PC=U531 If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148721161) to help our team pull up your information when you message us. Thank you. -Ricardo

Hi there, We want to ensure you have the best experience with your refrigerator. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150199056) when you message us so our team can retrieve your information. Thank you. -Kimberly

Hi there, No, the unit is designed to fit only the HAF-QIN water filter. To help improve the taste and quality of the water, here is a link you can read through. Just select the option that best describes your experience and follow the instructions within the hyperlinks. Samsung refrigerator water dispenser issues https://www.samsung.com/us/support/troubleshoot/TSG10003791/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148664877) to help our team gather your information. Have a great day. ^Charles