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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.4 out of 5 stars
stars497 ratings497 reviews
  1. 5 stars72% (360)
  2. 4 stars15% (75)
  3. 3 stars4% (19)
  4. 2 stars2% (9)
  5. 1 star7% (34)

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Showing 81-90 of 497 reviews
Jul 18, 2025
DGTiger
5 out of 5 stars review

Excellent fridge

[This review was collected as part of a promotion.] Excellent fridge we love it! I wish if we could get 2 pitchers for keeping cold water

Review from Samsung US
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Aug 6, 2025
Robert
5 out of 5 stars review

Awesome product

[This review was collected as part of a promotion.] A very well made refrigerator. So in pressed I am thinking about buying the matching stove.

Review from Samsung US
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Apr 14, 2025
Thom
5 out of 5 stars review

Love the fridge and have become a Samsung home

[This review was collected as part of a promotion.] We bought it in used condition and really love the ease of use and smart things functionality. We bought a washer and dryer because of this fridge.

Review from Samsung US
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Mar 5, 2025
Ice lover
5 out of 5 stars review

Highly satisfied

[This review was collected as part of a promotion.] I could not be happier with the Bespoke 3-Door French Door Refrigerator. I love the auto-fill pitcher and the two types of ice.

Review from Samsung US
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Jul 27, 2025
Truth Hurts
1 out of 5 stars review

Dont buy this

Quit working after a year and a half not happy spend a lot of money for this refrigerator

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
reply from SEA Care

Hello there, We are aware of the importance of having a working refrigerator at home. We'd love to speak with you to learn more details about your refrigerator and provide the assistance you need. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150150876) when you message us so our team can retrieve your information. Thank you. -Kimberly

Jul 30, 2025
CrapFridge
1 out of 5 stars review

Trash crap fridge.

This fridge is trash. Avoid. Avoid. Avoid. Dont buy this piece of crap

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
reply from SEA Care

Hi there, We want to ensure you have the best experience with your refrigerator. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150199056) when you message us so our team can retrieve your information. Thank you. -Kimberly

Mar 27, 2025
Little Kim
5 out of 5 stars review

Great features, space , the many shelves and the o

[This review was collected as part of a promotion.] Great fridge love the space , water bottle and the ice maker . Also the sleek look

Review from Samsung US
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Sep 18, 2024
janer48
5 out of 5 stars review

You will love these streamlined features

[This review was collected as part of a promotion.] Newly purchased this month, still observing and finding functions. You have to print out the user manual, which is practical but not customer friendly. Love the auto fill water feature, still figuring out how to change the filter (no manual yet). Beautifully designed, great ice maker set up. Overall, very happy.

Review from Samsung US
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Dec 10, 2022
Kk3650
1 out of 5 stars review

Still waiting for it to work

I bought the fridge under two weeks ago. Delivery men hooked every thing up and it is yet to get cold. Just a total shame to buy a new fridge and now not be able to have a fridge we can use in our house hold. Set up a Tec to come repair the fridge and is still two weeks out on coming. So basically bought a brand new fridge to get repair parts to get it to work before I can even put a single item in it. Looks great in the kitchen it was a nice new decoration.

Review from Samsung US
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reply from Samsung Care

Greetings, We understand the importance of keeping the food items cold and fresh. Here are guides to get your fridge working! If your freezer is not freezing or your fridge or other temperature-controlled compartments are not cooling, there are several options for fixing and correcting the temperature. Learn more from these details. Cooling temperature with Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all You may also watch our youtube video about "What to do if your refrigerator is not cooling": https://www.youtube.com/watch?v=ogwmuhLH4G4 How to level your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00062321/ https://www.youtube.com/watch?v=56WIrCOKoiI Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145248695, to help our team pull up your information. Have a great day! ^Chrystel

Jan 18, 2024
1013
5 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] My family's overall experience after 2.5 months of owning this fridge is that it's been good. It was our primary source of drinking water for 2 months. While not the best quality water, due to our tap being pretty bad in the first place, the water filter does work. We thinking the door alert/chime starts going off too fast especially when putting way groceries or just getting the water pitcher out for drinking water. Otherwise, the space is plentiful, ice and water production is great. We shall see how it does long term. I did purchase the extended warranty so we'll know if we need to use it in the future, hopefully never.

Review from Samsung US
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