Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors

Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for

Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors

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4.4 out of 5 stars

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Showing 61-70 of 497 reviews

Jul 17, 2025

Mlowc

5 out of 5 stars review

Very nice refrigerator

[This review was collected as part of a promotion.] Since the previous Samsung refrigerator,25 years ago, many good ideas and features have been manufactured into this refrigerator

Review from Samsung US

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Sep 8, 2025

BIG C

1 out of 5 stars review

JUNKKK!!!

Had this Samsung refrigerator for less of two years in the freezer doesn’t work nor is the ice producing. don’t ever buy a Samsung refrigerator better yer, don’t ever buy Samsung appliances!!!!

Review from Samsung US

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reply from SEA Care

Hi there, We understand the significance of a working refrigerator in your home. We are here to help you. To rectify your concerns about your fridge. Click the links and hyperlinks and watch the instructional video (if available). The refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ The ice maker is not making any ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150658996, to help our team locate your information when you message us. Have a great day. -John

Aug 14, 2025

Big Al

5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] Great refrigerator. The pitcher fills quickly. Both ice makers are great. The filter removes all chlorine smell and taste. The stainless steel surface wipes clean very easily.

Review from Samsung US

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Jun 12, 2025

Dissapointed

1 out of 5 stars review

Not reliable

I've had to replace 2 in the last 4 years. After I bought it I probably had 10 people tell me to never buy a Samsung appliance. I finally bought a different brand.

Review from Samsung US

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reply from SEA Care

Hi there, We would like to assist you further with your concern. Should you need further assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149564580) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jul 29, 2025

alee

5 out of 5 stars review

love the color and features it has !

[This review was collected as part of a promotion.] the product is excellent and great quality, love everything about it love how i can manage it from my phone quick and easy.!

Review from Samsung US

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Aug 4, 2025

Not your fan

1 out of 5 stars review

Hate this

I absolutely hate this refrigerator! It is the worst refrigerator I’ve ever known. You cannot even adjust the shelves. It’s so difficult to clean little nooks and cranny. She can’t get into. I hate it.

Review from Samsung US

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reply from Samsung Care

Greetings! It’s understandable to feel frustrated when a refrigerator doesn’t offer the flexibility you need, especially with shelves that can’t be adjusted and hard-to-clean spots. We are here to help. I have shared a Samsung link below to help with your experience with cleaning the interior of your refrigerator model. The link has an embedded video that we recommend watching in full, as well as hyperlinks that can be visited for additional help. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS10006824/ We would be sure to provide your feedback about the shelves to our product team for current and future product development. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150252988 to help our team pull up your information. Leo

May 15, 2025

kCHIKS

4 out of 5 stars review

Great Capacity

[This review was collected as part of a promotion.] Great fridge, Pros: We really like the ice bins and liked the water container more than we thought we would. Cons: Left top door was finicky with leveling the fridge to get it to stay open when opened like the right door. Searching online seems to be a common issue, I found opening the top left hinge cover and unwind/playing with the water line seemed to help and get it to a point where once the door is fully open the door stays open now.

Review from Samsung US

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Mar 14, 2025

RedLadynFl

5 out of 5 stars review

Love my Bespoke!

[This review was collected as part of a promotion.] Another winner from Samsung!!! I love, love, love my Bespoke French Door Refrigerator. It is huge!! Every time I go it I smile. The freezer actually pulls out making it very easy to load it. I've never had so much room. I am a very happy camper!!

Review from Samsung US

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Feb 23, 2025

HappyCamper

5 out of 5 stars review

Love the AutoFill Water Pitcher

We've had it over one year and no problems. My favorite feature is the AutoFill Water Pitcher. We use the pitcher at every meal. Lots of interior space and easy to wipe clean. The dual ice makers are a terrific feature, especially in the summer. We're building a new house and I'm buying another one--not taking the builder's appliance offer.

Review from Samsung US

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Mar 29, 2025

RedLadynFl

5 out of 5 stars review

Love My Bespoke!

[This review was collected as part of a promotion.] This is the latest addition to my Samsung smart family. I absolutely love it!! I've never had so much room. The freezer pulls out so it's easy to fill. I can tell you that every time I go to it......I smile. I am a very happy camper!!!

Review from Samsung US

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