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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.4 out of 5 stars
stars497 ratings497 reviews
  1. 5 stars72% (360)
  2. 4 stars15% (75)
  3. 3 stars4% (19)
  4. 2 stars2% (9)
  5. 1 star7% (34)

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Showing 211-220 of 497 reviews
Jun 16, 2022
Anushik88
5 out of 5 stars review

Successful purchase

[This review was collected as part of a promotion.] I'm lucky! 2 weeks ago I found the refrigerator of my dreams. It is big, beautiful, and there is a lot of space in it. Very convenient and most importantly, no fingerprints remain))) I am very happy

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Aug 16, 2023
Cory
3 out of 5 stars review

Would be great if they can fix ice maker issue

[This review was collected as part of a promotion.] We bought this fridge and have had it for three months now. Overall a good fridge. We love the cosmetic style, the built in water container, the size, and the fact it makes ice in the freezer. However we have had an issue with the ice maker from day 1 where the ice maker is making cubes that form large ice clump. So my ice tray is just one large ice clump. They have “fixed” it once, problem still present after fix. They have replaced the ice maker, problem still present after replacement. Waiting for next technician or Samsung to properly fix issue. I don’t know if this is a known or common issue with this brand and model but it’s really annoying when you spend this kind of money and a simple component of the appliance doesn’t work.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
reply from Customer care

Hi Cory We are glad that you like our refrigerator. We want to ensure that all ice maker functions operate smoothly for you. If you need assistance after the service call, please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146177327) to help our team pull up your information. Have a great day, -Ernest-

Jan 18, 2024
MissFROG
4 out of 5 stars review

:D AutoFill Water Pitcher! TERRIBLE DELIVER/SETUP

[This review was collected as part of a promotion.] We're very happy with the fridge. One of the things we like best is that in-door water pitcher - so glad that I went with that instead of the outside beverage center. Plenty of room for everything - even had a challenge filling it when I had a house full of people at the holidays. Only concern was the delivery and installation that Samsung chose to use - I was exceedingly unhappy with that, but Samsung doesn't really care (my experience, from this and one a few months before) - so, just lost a star for it. Otherwise, the fridge itself has been a blessing and a delight.

Review from Samsung US
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Nov 7, 2023
Quiltsknitsreads
4 out of 5 stars review

Great features! One Problem

Love it. A huge improvement over my old top freezer. It’s spacious, accessible, well lighted and beautiful. I love the water pitcher. My only complaint is the difficult closing the French doors. Each door catches when it meets the outer edge of the other door, even if I gave it a good push. I have to go back and firmly push the door closed. I’ve had 3 door fridges before but never experienced this. It seems like a design flaw or maybe it’s just this fridge. I called the appliance store and they said that’s how it works. You have to push it All The Way Closed. So I wouldn’t recommend this for a house with kids. It does beep if you don’t close the door. After a while

Review from Samsung US
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Jan 29, 2024
Velita
4 out of 5 stars review

Beautiful refrigerator

[This review was collected as part of a promotion.] I bought my Bespoke refrigerator almost a year ago and we love it! Not only it’s a good looking refrigerator it is easy to change the filter and access to all draws. My only complaint is the front middle shelf does sinks in the middle. A little bit flimsy.

Review from Samsung US
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Sep 30, 2024
JBartolotti
1 out of 5 stars review

Lemon

[This review was collected as part of a promotion.] We bought this on June 13, 2024. It stopped working on September 1,2024. We lost all food in refrigerator and freezer. Repairman came out. It stopped working again on Saturday September 28, 2024. Lost all food in freezer and refrigerator AGAIN! Waiting to hear from repair guy. We areNOT happy. I would never recommend this product.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
reply from SEA Care

JBartolotti, we understand how vital a reliable fridge is in your household. Let's get this back on track. Below is a link to help you diagnose if your refrigerator stopped working. Please click on the embedded word and watch the video included. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147569766) to help our team pull up your information. Have a great day. ^Camille

May 31, 2022
Bakerylayne305
5 out of 5 stars review

Love My Refrigerator

[This review was collected as part of a promotion.] My current refrigerator was going on 16 years and I was in the process of reading review after review to make sure I had chosen the perfect replacement. The entire process took just a few weeks and before I knew it, I had this beautiful, functional refrigerator. To begin, I love the sleek lines without exposed handles or an exposed water and ice dispenser. The filtered water pitcher inside that refills chilled water so you never have to sit there holding a glass or water pitcher. That to me is genius! Additionally, there is so much space inside both the refrigerator and freezer, even with the built-in ice machine. The two sizes of ice are perfect for any beverage and it even comes with its own ice scoop and a place to store it securely. Every day I am learning something new and wonderful about the Samsung Bespoke Refrigerator. I couldn't recommend this more.

Review from The Insiders
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Jan 19, 2023
Paul
5 out of 5 stars review

Terrific refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator a couple of weeks ago. It was delivered on time and professionally installed. In addition to a great design and giving us the flexibility of installing the shelves, the automatic water refill is a great feature. I highly recommend this Samsung refrigerator.

Review from Samsung US
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Dec 15, 2022
Bob B
4 out of 5 stars review

Sleek, elegant looking refrigerator

[This review was collected as part of a promotion.] Overall, we are very pleased with the refrigerator. There is plenty of storage space with the four drawers and the adjustable shelves. It has a very sleek design with the handle free doors. The drawers glide very easily when open and closing. The auto fill water pitcher is another nice feature we enjoy. There a few things we could be improved. The lower right fridge drawer cannot be opened unless both fridge doors are opened. The other drawers work fine with only one door open. The “quick space shelf” can be slid in or out to make room for taller items. However, when extended out, placing items on the shelf causes it to slip down and we are constantly readjusting it. There is no way to lock it in place. The ice maker is great making two sizes of ice, but it takes up a lot of space in the freezer that could be put to better use. It would be nice to be able to turn off one side or the other. On that same subject, when we open the freezer drawer, the upper shelf that contains the ice bins pulls out every time. We never had this with other bottom freezers we’ve had. One other thing was the width of the refrigerator. It was stated that it should fit in a 35” to 36” space. Our space measured 36 3/8” and it was a very tight fit.

Review from Samsung US
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Nov 9, 2022
LilCapy
5 out of 5 stars review

Dope Fridge

[This review was collected as part of a promotion.] Awesome Fridge, whenever I use the pitcher I feel like a rich housewife. Also love the spacious freezer and drawers. Love the sleek look with no handles, and the sonic ice nuggets are a plus. 10/10 would recommend :)

Review from Samsung US
Helpful?3VFLRODDX85E14200261437