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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction
4.6 out of 5 stars
stars1,486 ratings1,465 reviews
  1. 5 stars78% (1,156)
  2. 4 stars14% (206)
  3. 3 stars3% (38)
  4. 2 stars1% (19)
  5. 1 star5% (67)

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Showing 951-960 of 1,465 reviews
Feb 14, 2023
Deesnothappy
1 out of 5 stars review

Does not clean anything

Does not clean clothes that have any dirt on them. I’ve used different laundry detergent, shout on stains and I hate that I ever bought this set. I really thought that Samsung was a great product until I bought this set. I’m so disappointed/dissatisfied!

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
reply from Samsung Care

Hello, We know that having clean and nice clothes makes us look presentable. We'll be delighted to help with your Samsung washer. Usually, if there's something wrong with the washer that's going to affect how well it cleans, it also affects something else, like a draining, filling, or spinning issue or even an error code. We recommend checking the links below to learn more. Clothes are not clean after washing in the Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Get cleaner clothes with your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00084866/ For reference, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features. https://www.samsung.com/us/support/answer/ANS00080262/ https://www.samsung.com/us/support/answer/ANS00061937/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145474207) to help our team pull up your information when you message us. Thank you! -Angelica

Feb 22, 2021
Gina
1 out of 5 stars review

Awful washing machine

This is my 6th Samsung appliance and it will be my last. The “vibration reduction” technology advertised is a joke. The spin cycle is very loud. It shakes and vibrates to the point of making a dent on both sides of the pedestal. I bought the pedestal WITH the washer. Never again will I buy Samsung. If I could make the rating lower than a 1 for performance I would.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
reply from Samsung Care

We're sorry to hear you were less than satisfied with your product. We pride ourselves on our products and the high-quality standards we maintain. If you have questions or require future assistance; please reach out to us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142998576

Nov 7, 2024
Mike
1 out of 5 stars review

Broke immediate. Terrible customer service

I will not buy a Samsung appliance again. I received TERRIBLE customer service. I bought a stackable washer/dryer unit. Within a month the dryer fell off the washer, breaking the brackets that held them together. I run a business so I called a tech out to fix immediately. It turns out that two rods were broken inside of the washer. This thing is a month old. I called warranty and they said they could not reimburse for the repairs because Samsung didnt send a tech out. I told that I run a business and I needed it fixed as soon as possible. Nope. They don’t care. I should have called Samsung first. WELL YOU SHOULD HAVE GIVEN ME A WASHER THAT DIDN’T BREAK WITHIN A MONTH!! Terrible customer service without regard to the big picture which is customer satisfaction. Will I be buying a Samsung appliance again? Nope. And neither should you. Trust me.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
reply from SEA Care

We understand how frustrating it is when your washer does not meet your expectations, Mike. We would like to have a direct conversation with you to hear your overall impressions about what you have experienced and determine what steps can be taken to help with your washer and dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147660099, to help our team pull up your information when you message us. Have a great day. -John

Jul 31, 2020
CYNTERIA27
5 out of 5 stars review

Amazing Product

[This review was collected as part of a promotion.] this is one the best washers to have. the best feature in my opinion is the self care setting. i've never experienced a washer that cleanse itself and to watch this washer in action. i highly recommend for everyone that's looking for a washer that's of action!!!

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Dec 12, 2025
Happyclient
5 out of 5 stars review

Amazing product

I am really satisfied with the performance and capacity. The features are advanced and updated.

Review from Samsung Canada
Helpful?70VBPJFKI1AE14187719083
Aug 20, 2024
Carmela77053
5 out of 5 stars review

Samsung Front Load Washer With SelfClea

I found that the Samsung Front Load Washer with Self Clean feature works really well. Do try purchasing this product.

Review from Samsung Canada
Helpful?70VBPJFKI1AE14187719083
Aug 14, 2024
Rita74885
5 out of 5 stars review

Good and perfect

I'm very exciting to have this washer. I love the feature when it can clean by itself. Tackle my large loads of laundry quickly and efficiently.

Review from Samsung Canada
Helpful?70VBPJFKI1AE14187719083
Aug 14, 2024
Tim93908
5 out of 5 stars review

The Washing Machine I Have Owned

I got this is as part of a set from my parents after I bought my first home. Have served me well since then. I swear by Samsung products.

Review from Samsung Canada
Helpful?70VBPJFKI1AE14187719083
Jul 27, 2023
Llo1961
5 out of 5 stars review

Beautiful

[This review was collected as part of a promotion.] Beautiful color and works wonderful . I love my front load washer and the pedestal raises it up to the perfect height.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Dec 13, 2023
Aimee40417
5 out of 5 stars review

Amazing Washer!

(This review was collected as part of a promotion.) Holds large capacity in a single load. Has a Self Clean+ option thag will notify you every forty wash cycles and is very quiet!

Review from Caddle
Helpful?70VBPJFKI1AE14187719083