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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction
4.6 out of 5 stars
stars1,494 ratings1,473 reviews
  1. 5 stars78% (1,163)
  2. 4 stars14% (207)
  3. 3 stars3% (38)
  4. 2 stars1% (19)
  5. 1 star4% (67)

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Showing 931-940 of 1,473 reviews
Jan 17, 2025
Wuzn_me
4 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] I absolutely love it! Two things I don't like: no light like the dryer but I'm assuming because there's water involved 😆 and I can't changed the door position. When they installed it, I didn't even think about the direction the doors would swing open, so my washer is actually on the wrong side and I can't move it now 😢.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Nov 1, 2022
Shiva
3 out of 5 stars review

Washer

[This review was collected as part of a promotion.] The installers are lazy fellows. They did not install due to light other work. Simply left the washer with unhook. Unit is good but installers are bad. Really I do not like to hire them if I am samsung owner.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
reply from Samsung Care

Dear Valued Samsung Client, To better assist you with this concern, don't hesitate to get in touch with our Samsung Customer Service Department at 1-800-7267864 (1800-SAMSUNG). They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. Melardo

Jan 3, 2022
momof6
5 out of 5 stars review

Perfect washer

[This review was collected as part of a promotion.] This washer is absolutely perfect for my large family. It has a great deal more space inside than I thought. I can put a queen size comforter in it and the vibration reduction technology does its job. It’s actually smaller in length than my previous washer but holds so much more. I love it!!!

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Sep 26, 2021
Kirk A
1 out of 5 stars review

Crap

Drum doesn't clean with self clean and stinks. Front Door Seal leaks and is falling apart. Fills with water 3/4 all the time and does not finish wash. Need to unload and drain with a cloth and bucked. I will never buy Samsung appliances again. They need to stick to phones.

Review from Samsung Canada
Helpful?70VBPJFKI1AE14187719083
reply from Operations

Hi Kirk, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Aug 9, 2024
Matt
1 out of 5 stars review

Washer is less than two years old!

[This review was collected as part of a promotion.] My Samsung washer is less then 2 years old out of warranty. Noticed a banging noise. Took apart the machine and somehow the counterweight balance snapped in two. Very conscious of how much we load into the washer so very confused on how a piece that is made of such a hard material just snaps so Had to replace it but now it slightly leaks will have to get a new washer soon.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
reply from SEA Care

Hello Matt, We know what it was like when your washer started leaking. Let us help you. Check out the link below for instructions on what to do with your washer that is leaking. To access the complete diagnostic and video tutorial at the end, click on the embedded words and select "NO, I NEED MORE HELP" for more details. Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147423917) to help our team pull up your information when you message us. Thank you. -Kimberly

Mar 2, 2023
Tee254
5 out of 5 stars review

Top washer for a great price

[This review was collected as part of a promotion.] My old washer broke, I ordered this one and it was delivered with in a few days.... My clothes are nice and clean , the washer is nice and quiet.... love the quick wash.... Overall an excellent purchase for a amazing price.... thank you....

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Nov 12, 2020
Chucke
5 out of 5 stars review

Works as advertised.

[This review was collected as part of a promotion.] 1st one lasted more than 10 years and after 1 month wife is happy again. Even showed the 3rd party installation guys how to use the calibration mode. Note: You need to use newest stacking kit SKK-8K if your stacking new washer with older dryer on top.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Jan 3, 2022
Martin
4 out of 5 stars review

Good washer

[This review was collected as part of a promotion.] We've had the washer for close to a year now. Very happy with the performance. It has a self cleaning feature that keeps the loader from smelling. An issue we had was the graphics on the control panel. They slowly started to fade. We contacted support and within a few weeks, the panel was replaced. For the price, this washer is top notch.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Jun 27, 2022
CFESAMastertech
5 out of 5 stars review

Excellent and quiet washer.

[This review was collected as part of a promotion.] So our old Samsung front loader finally went out after having it many years and I just didn't have the time to repair it. We decided on replacement and my wife concurred it had to be another Samsung. When we saw this washer we knew it would be the one we wanted and went out to get it. After getting it home and hooking it up it was time to test it out as we had plenty of laundry waiting for it. My wife at one point asked me if it was running as she could not even hear it so i checked, yep! It was running. All our clothes came out very clean and in a short amount of time. We love the sleek design and all of the options it has on it. The soft touch buttons are really nice.Now she wants the matching dryer as the one we have matched the old Samsung washer ( they are similar but more updated). I told her that will happen but will have to wait until we save enough money up for it.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Nov 7, 2024
Mike
1 out of 5 stars review

Broke immediate. Terrible customer service

I will not buy a Samsung appliance again. I received TERRIBLE customer service. I bought a stackable washer/dryer unit. Within a month the dryer fell off the washer, breaking the brackets that held them together. I run a business so I called a tech out to fix immediately. It turns out that two rods were broken inside of the washer. This thing is a month old. I called warranty and they said they could not reimburse for the repairs because Samsung didnt send a tech out. I told that I run a business and I needed it fixed as soon as possible. Nope. They don’t care. I should have called Samsung first. WELL YOU SHOULD HAVE GIVEN ME A WASHER THAT DIDN’T BREAK WITHIN A MONTH!! Terrible customer service without regard to the big picture which is customer satisfaction. Will I be buying a Samsung appliance again? Nope. And neither should you. Trust me.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
reply from SEA Care

We understand how frustrating it is when your washer does not meet your expectations, Mike. We would like to have a direct conversation with you to hear your overall impressions about what you have experienced and determine what steps can be taken to help with your washer and dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147660099, to help our team pull up your information when you message us. Have a great day. -John