Good Morning, we would like to apologize for your recent negative experience and are so sorry to hear you were not satisfied with our baby wipes. If you would be willing to call us at 888-301-0332, we would love to gather more details and see if there is anything that we can do to help.

Good Morning Lilly, First, we would like to apologize for your recent experience. What you are describing is not in line with our expectations for this product. Since these types of concerns are not typical of our wipes, if you would be willing to call us at 888-301-0332, we would love to talk to you in more detail about your concerns and obtain manufacturing dates and any samples you may still have for inspection. Again, our sincere apologies.

Good Morning. We are sad to hear about your most recent experience. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

Good Morning, Thank you for your feedback. Providing our customers with an affordable high quality product is very important to us. We will certainly forward your comments. If you have any other feedback or questions, don't hesitate to call our Customer Care team at 888-301-0332.