Good Morning. We are sorry that our wipes did not meet your expectations. Please know that all of the ingredients in our wipes are thoroughly tested and evaluated to ensure your family’s safety. If you have a moment, please call us at 888-301-0332 so we can learn more and help.

Hi Bethany. Our apologies for this experience while using our wipes. Our wipes did go through a formulary change to reduce the amount of ingredients and to introduce gentler common ingredients. The formulation is now free of phenoxyethanol – and continues to be free of fragrance, parabens, and alcohols. Our wipes have been thoroughly assessed for safety and potential health hazards by an independent board-certified toxicologist. I will certainly pass along all your comments to our team but we encourage you to call our customer service line at 1 (888) 301-0332 so we may obtain more product information and any available wipe samples. Thank you

Good Morning, thank you for reaching out to provide feedback regarding your recent experience while using the Members Mark Baby Wipes. Providing Members with a high quality product is very important to us and we take this and all feedback very seriously. At your convenience, we encourage you to call us at 888-301-0332 so that we may obtain more wipe information and even samples if you still have them available. We look forward to hearing from you!

Good Morning Dolci. We are sad to hear about your most recent experience. Our baby wipes compare to Huggies and are slightly larger than most others. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

We are sorry to hear of your experience with the baby wipes, MC. Please know that all Member’s Mark items come with a 100% satisfaction guarantee. If you would, please contact our Member Support team at (888) 301-0332 so we can learn more about your experience.

Good Afternoon! Our apologies for this experience while using our wipes. Our wipes did go through a formulary change to reduce the amount of ingredients and to introduce gentler common ingredients. The formulation is now free of phenoxyethanol – and continues to be free of fragrance, parabens, and alcohols. Our wipes have been thoroughly assessed for safety and potential health hazards by an independent board-certified toxicologist. I will certainly pass along all your comments to our team but we encourage you to call our customer service line at 1 (888) 301-0332 so we may obtain more product information and any available wipe samples. Thank you

Good Morning Paul, first, we would like to apologize for your recent experience as what you have described is not in line with our expectations for this product. Since these types of concerns are not typical of our wipes if you would be willing to call us at 888-301-0332, we would love to talk to you in more detail about your concerns and obtain manufacturing dates and any samples you may still have for inspection.