Good Morning Cameron, thank you for reaching out to provide feedback regarding your recent experience while using the Members Mark Baby Wipes. We're so sorry to hear that your experience was negative as this is not a typical occurrence of our product. Providing consumers with a high quality product is very important to us and we take this and all feedback very seriously, and treat every Member interaction that is anything short of excellent as an opportunity to improve. If you have any further questions or concerns, please reach out at 888-301-0332 - we look forward to hearing from you!