Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
194K ratings35.1K reviews
  1. 5 stars90% (174.6K)
  2. 4 stars7% (13.3K)
  3. 3 stars1% (2,901)
  4. 2 stars1% (1,040)
  5. 1 star1% (2,111)

Member photos

  • +239 images
Sort by |
Showing 8,171-8,180 of 35,194 reviews
Mar 11, 2020
Reviewer name: cd
2 out of 5 stars
2 out of 5 stars review

Used to love, but no anymore!

I have been buying this TP for years and have loved it! They have changed the product and it seems very cheap. It rolls up and leaves huge amount of lint everywhere. Now I have to begrudgingly switch to a different brand due to the inferior quality of the paper. This is not a recent problem. It has been like this for quite a while now, but I kept buying because I thought it had to be a fluke, only to find out it is not. Very disappointed!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Afternoon CD. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Feb 17, 2025
Reviewer name: Rose
2 out of 5 stars
2 out of 5 stars review

The last 2 times i got a pkg of this Toil paper, after years of buying it , It was not soft at all like dollar store cheap paper, I opened a new pkg of paper towels and they were even worse. , If it going stay this this way after 15 years of me using them, I have change

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Rose, Thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Jul 5, 2018
Reviewer name: KatyKat
3 out of 5 stars
3 out of 5 stars review

Good value, so-so paper quality

This is a good value if you use a lot of tp at your house. BUT... the quality has continued to decline over the last several years that we have used it. The rolls are a little bit shorter, so they are squeezing the value all the time. But the biggest problem is that this stuff likes to hang on to skin and hair, if you know what I mean! A simple #1 wipe, and you will have paper stuck in places paper doesn't belong! It sheds like crazy and balls up. So, still a good per-roll value, but annoying to use. You trade quality for price.

Helpful?3RX7W4Y9K1ZQ14179359401
Feb 13, 2025
Reviewer name: TA
2 out of 5 stars
2 out of 5 stars review

They changed something

I think they changed how they make this toilet paper somehow because the last batch I bought in the current batch have both caused rashes. This had never been an issue before so I'm thinking that they added some chemical or took something away. It's quite unfortunate because this was our family's favorite toilet paper to use because it was soft and didn't leave little cotton pieces behind.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning! So sorry you had this experience while using our product. Please be assured that there have been no changes to our Bath Tissue. If you have a moment, please call us to discuss this in more detail at 888-301-0332. Please keep the product handy so we can obtain important product information. We look forward to hearing from you!

Jun 15, 2024
Reviewer name: Crow
5 out of 5 stars
5 out of 5 stars review

Best tp

The price is very good for the amount AND quality. I have a bidet. But still use tp after, to dry off. This quality is the best. I would go as far as saying much better than the big name that is actually a lot more expensive. And if course many levels above the cheap stuff.. This to is soft yet strong. Doesn't chafe or feel like it will break up it bunch up.

Helpful?3RX7W4Y9K1ZQ14179359401
Jun 23, 2019
Reviewer name: jb579
2 out of 5 stars
2 out of 5 stars review

not happy with the way this paper turns to lint.

I bought this paper on a recommendation of a friend and liked it for awhile, now I hate it. Not meaning to get too graphic but when wiping the paper does not hold up and seems to start dissolving into chunks of lint. I have tried to use it in a little pad to soak up leaked urine in my underwear and it dissolves into lint balls that stick onto my clothes and into my body parts within 10 min. I have never had this problem before. I may go back to the Pom brand even though it is thinner it holds up better under varied uses.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. It would help if you have a moment to call us so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Apr 27, 2020
Reviewer name: AHHouston2020
5 out of 5 stars
5 out of 5 stars review

LOVE!

I bought this product and was a little bit skeptical because I am normally a Charmin snob, but this completely surprised me that I liked this product better! Not only is it less lent each time you use it, you get way more value for your dollar. I definitely recommend Member's Mark toilet paper and will be buying it in the near future.

Helpful?3RX7W4Y9K1ZQ14179359401
Aug 11, 2019
Reviewer name: OfficeSpacePennyScam
2 out of 5 stars
2 out of 5 stars review

Buyer beware

I purchase this tp regularly, it’s my favorite but yesterday I brought home the package and found there was a roll missing. The outside of the package was intact but one of the individual packs of 9 had been sliced open, leading me to believe it was an incident at manufacturing. I’m not agitated enough to stand in a 20 minute return line but I am curious if anyone else has encountered this problem or if it’s fluke mistake.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Penny. So sorry for this occurrence. This is not something we typically hear so we are interested in obtaining more information. If you still have the product available please call us at 888-301-0332 so that we may obtain date of manufacture information in the core of one of the rolls. No need to wait in line. Give us a call.

Jul 18, 2020
Reviewer name: 5 star
5 out of 5 stars
5 out of 5 stars review

would buy again

I was hesitant to purchase but with the toilet paper shortage I didn’t have much of a choice. I’m ver pleased with my purchase and plan to buy again. Quality is just as good as any other brand (we typically buy cottonelle) and this giant pack has lasted us quite a while!

Helpful?3RX7W4Y9K1ZQ14179359401
Nov 4, 2021
Reviewer name: kathsmith06
2 out of 5 stars
2 out of 5 stars review

Sticks to the lady bits

I was hoping for a cheaper yet, durable toilet paper, Charmin mega rolls are my usual purchase. I hate that this paper product leaves crumbs, bits, and pieces of paper behind and is very unsafe for UTI. If all I had to do was number 2, it would be great. Urine does something to it to make it stay behind. I ordered this due to the good reviews about it not doing this. Oh well, live and learn.

Helpful?3RX7W4Y9K1ZQ14179359401