Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
194K ratings35.1K reviews
  1. 5 stars90% (174.6K)
  2. 4 stars7% (13.3K)
  3. 3 stars1% (2,901)
  4. 2 stars1% (1,040)
  5. 1 star1% (2,111)

Member photos

  • +239 images
Sort by |
Showing 8,061-8,070 of 35,194 reviews
Nov 29, 2018
Reviewer name: Lynn
1 out of 5 stars
1 out of 5 stars review

Not what it used to be !

Have used for a while but the last batch is horrible. The ladies hate it, when it touches moisture it leaves little paper balls all over them. Will not buy again.

Helpful?3RX7W4Y9K1ZQ14179359401
Dec 8, 2019
Reviewer name: Okay For The Price
2 out of 5 stars
2 out of 5 stars review

What happened??

This used to be great but suddenly it leaves so much lint! Gross!! Something has recently changed because it didn't use to leave such excessive amounts of lint.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning, we are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Bath tissue. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Nov 22, 2018
Reviewer name: Breezewood
1 out of 5 stars
1 out of 5 stars review

Waste of money

Bought bundle ( 4 pks ) thinking it was a great buy. Wrong! Not worth the savings. Quality and size isn’t like it used to be. Where did the large 275 sheets per roll go? Please bring back larger rolls and gladly pay the extra!!

Helpful?3RX7W4Y9K1ZQ14179359401
Apr 22, 2020
Reviewer name: Rick27
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comparable to name brand

Very pleased with the quality of Members Mark. Would compare the softness & quality to the name brand I have been using for years. Will purchase again.

Helpful?3RX7W4Y9K1ZQ14179359401
Sep 14, 2025
Reviewer name: TAWNY
1 out of 5 stars
1 out of 5 stars review

Changed the quality and hiked up the price!!

What happened to this toilet paper? It use to be alot softer! So now it's more expensive and has less quality. I have used this for years but I will never buy it again!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Chris, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Aug 22, 2024
Reviewer name: Corpld
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

2 ply horrible

No . This is the 2nd tome purchasing. I already had another already being used. I have not started this package. I will return. The 2 ply comes apart. Not strong at all. Terrible.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Nov 6, 2024
Reviewer name: Weekly Consumer
3 out of 5 stars
3 out of 5 stars review

Changing in durability & quality

Not sure what has changed but the softness, quality, strength and durability of this product seems to have changed. What happened to this premium product?

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Apr 28, 2024
Reviewer name: Wendy Gamer
3 out of 5 stars
3 out of 5 stars review

Not a Good as It Used to Be

This is not the same quality toilet paper as it was a couple of years ago. It used to be similar to name brands and quilted. Now, it is linty and falls apart.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Wendy, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Oct 13, 2020
Reviewer name: shadowparis
3 out of 5 stars
3 out of 5 stars review

Great...IF they ever kept in stock

Good value but Sams doesn't stock enough as they know this item sells. POOR logistics on their part and the other name brands are too high for bulk pricing so better to go elsewhere.

Helpful?3RX7W4Y9K1ZQ14179359401
Jun 9, 2017
Reviewer name: Sue
1 out of 5 stars
1 out of 5 stars review

Terrible quality buy something else

I bought this toilet tissue for years because it was great quality and a good price. Now they've changed it and it's absolutely horrible! It is soooooo thin, tears and leaves lint.

Helpful?3RX7W4Y9K1ZQ14179359401