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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
191.8K ratings34.8K reviews
  1. 5 stars90% (172.7K)
  2. 4 stars7% (13.2K)
  3. 3 stars1% (2,847)
  4. 2 stars1% (1,024)
  5. 1 star1% (2,079)

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Showing 5,501-5,510 of 34,873 reviews
Aug 27, 2024
Reviewer name: weinerdog
2 out of 5 stars
2 out of 5 stars review

delivery no more?

WHY can i no longer have toilet paper delivered? i live 20 some miles away and only get to a sams club a few times a year for other items you do not deliver. i want to KNOW why and dont tell me it costs you TOO much because that is bull, sams makes enough every year. make some people happy and continue delivery.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Apr 6, 2018
Reviewer name: Eskie
1 out of 5 stars
1 out of 5 stars review

SO LINTY!

First time purchasing toilet paper from Sam's Club, and what a disappointment. This leaves lint everywhere, on your body, on the floor, anywhere you wipe. I have to use a different brand of toilet paper or paper towel to remove the lint that is left behind by the original toilet paper. I blew my nose, and had lint all over my face! Now, I'm stuck with 45 rolls. What a waste! DO NOT PURCHASE.

Helpful?3RX7W4Y9K1ZQ14179359401
Sep 17, 2023
Reviewer name: Km
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Stick to scotts

Doesn’t last long

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Thank you for your feedback Km. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jul 6, 2024
Reviewer name: PJ
2 out of 5 stars
2 out of 5 stars review

Changed the quality and not for the better.

I’ve been buying this brand of toilet paper for years because it was surprisingly strong and soft. However, this last package I purchased they lowered the quality & it is no longer soft but very scratchy. I would’ve preferred you raise the price rather than lower the quality, I’ll now be looking for another toilet paper brand. 🙁

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Afternoon,. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. Since there have been no changes to the Bath Tissue, it would help if you have a moment to call us so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jul 18, 2022
Reviewer name: Kat
5 out of 5 stars
5 out of 5 stars review

As good as the Name Brand

I always hesitate to buy off brand for toilet paper. Often, it isn't very good. Well, during the 2020 toilet paper crisis, we had no choice. I expected chafed bums but to our surprise, it's soft and durable. We are so pleased with this product, that we stopped buying the NAME BRAND because this is just as good and cost less.

Helpful?3RX7W4Y9K1ZQ14179359401
Jun 21, 2025
Reviewer name: tkwood
1 out of 5 stars
1 out of 5 stars review

They always ruin a good thing

This TP used to be the best, soft and strong. As always they have ruined a good thing and sacraficed quality instead of just raising the price. This TP is now rough as sandpaper. You can hear the difference as it actually rustles when you pull it off the roll.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Feb 6, 2024
Reviewer name: Collette
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Shipment continually changed

Never received order. It sat in Edison New Jersey for over 5 days. I kept getting different delivery dates. It was very very upsetting. It was suppose to be delivered the following day that I placed the order. I spoke to online customer service several times. I had to CANCEL .y order. I was beyond upset.

Helpful?3RX7W4Y9K1ZQ14179359401
Sep 9, 2024
Reviewer name: SNH
2 out of 5 stars
2 out of 5 stars review

If you like lint you'll love this

I've been using this toilet paper for years and just lately I've been asking myself why when I know every single time I buy it that it's going to leave "lint" behind. It's worse than it's ever been lately so I guess I've finally had enough and am changing brands.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Oct 13, 2024
Reviewer name: Nickie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Thick, less paper for more money

Don’t like it

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Nickie. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Jan 5, 2024
Reviewer name: Unhappy member
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad packaging and labeling

I buy this toilet paper on a regular basis. It always comes to me in a box to protect the plastic and the toilet paper. However, my two packages of toilet paper were delivered as you see them in the picture. No box! And the plastic was ripped on the packaging, which made my toilet paper ripped and on top of that the toilet paper was delivered to my neighbors house with no label on it. If I wasn't friendly with my neighbor, they would've never called me and told me that my toilet paper was on their front porch ripped. I'm Very unhappy about this transaction. This has never happened before so I'm not sure what happened now. Somebody on the other end was being lazy when packaging my toilet paper. Not sure why the delivery man was on the slow side as well, not delivering it to the proper house. Probably because there was no label on it. Not really sure even how they got it to my neighbors house.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.