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Sams Club
Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll

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Showing 3,621-3,630 of 34,183 reviews
Apr 6, 2026
JOHN
1 out of 5 stars review

The manufacturer has obviously changed the formulation of this stuff. It's now more comfortable to clean up with a piece of coarse grit sandpaper. As prices go up and quality goes down on so many products, we're left considering if it's worth paying for a membership at all.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning John, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Mar 15, 2026
Heath
1 out of 5 stars review

Is it fiberglass or 80 grit sandpaper?

I don't know what they did but the toilet paper is not the same. It's like 80 grit sandpaper. Is there now fiberglass in it? Why does it cut your exit hole? One ply is softer than this now. We've bought this tp for years because it was quality and affordable. Now it's neither. Not only are you now paying for the toilet paper, but also for some aquaphor, and a drs copay plus a day off work for the appt. Sams- please go back to the original recipe if you will. Our exit holes deserve better.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Heath, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Sep 16, 2025
JULIA
4 out of 5 stars review

Disappointed

In the past, this has been one of the best products. However, lately, I have noticed a major difference in the way it feels on my backside. It feels like SANDPAPER! I don't know if the Member's Mark has changed the quality, but it was better and softer in the past. I am not a fan of this latest lot I bought. Disappointed.

Helpful?3RX7W4Y9K1ZQ14179359401
Dec 21, 2025
KOSAIN
1 out of 5 stars review

This was great bath tissue but they changed it. Now it's like paper, stiff and has lost all the softness it used to have. It doesn't even tear properly from the perforation. Please go back to how it used to be. Not only is it more expensive but the quality has been severely decreased.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good morning , we are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Bath tissue. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Mar 24, 2026
JANNA
5 out of 5 stars review

We usually buy the name brand toilet paper from Sam's but this time we tried this one because we wanted to see how good it was and it surprised me! It works just as well as the higher priced toilet paper and lasts just as long. It's not like the GV toilet paper from WM. It doesn't tear.

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Jun 16, 2021
Lusea
5 out of 5 stars review

Verified Purchase

Great quality

I’m hooked on this toilet paper. The thickness is good the price is even better. A lot of sheets per roll and a lot of rolls.

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Jul 11, 2022
lawngenie1
5 out of 5 stars review

Verified Purchase

Nice TP

Very good toilet paper for the price, but I have to say that it ended up being really crappy. (Then I flushed it)

Helpful?3RX7W4Y9K1ZQ14179359401
Nov 28, 2022
Shiloh
5 out of 5 stars review

Verified Purchase

Stretches a dollar

Favorite tissue paper gives you the most bang for your buck. It doesn’t clog my toilet not too thick or thin just right.

Helpful?3RX7W4Y9K1ZQ14179359401
Sep 24, 2019
DevonSkeleton
1 out of 5 stars review

Verified Purchase

Leaves too much behind.

Not happy. I thought maybe I'd try it but never again. Felt dirty after using it. Don't want to go into details. & I still have some left.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Devon. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. Since there have been no changes to the Bath Tissue, it would help if you have a moment to call us so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Feb 2, 2021
Thelma Phillips
5 out of 5 stars review

Verified Purchase

Best bath tissue around!!

This is the best bath tissue that is made! Also this is the best price of any bath tissue any where!!

Helpful?3RX7W4Y9K1ZQ14179359401