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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
194K ratings35.2K reviews
  1. 5 stars90% (174.6K)
  2. 4 stars7% (13.3K)
  3. 3 stars1% (2,901)
  4. 2 stars1% (1,041)
  5. 1 star1% (2,112)

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Showing 1,871-1,880 of 35,204 reviews
Mar 21, 2026
Reviewer name: HOWARD
1 out of 5 stars
1 out of 5 stars review

thinner sheets

Rolls are significantly smaller in diameter from previous purchase of this product. Sheets are still two ply, but each ply appears to be half the thickness of previous purchase. Not the same quality as before.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. Since there have been no changes to the Bath Tissue, it would help if you have a moment to call us so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Apr 17, 2026
Reviewer name: Wayno
5 out of 5 stars
5 out of 5 stars review

Soft, Strong Everyday Essential

This bath tissue is soft, durable, and holds up well without using too much per use. It's a great value in bulk, with rolls the last a long time and packaging that makes storage easy for a busy household.

Helpful?3RX7W4Y9K1ZQ14179359401
Sep 27, 2022
Reviewer name: Kathy
1 out of 5 stars
1 out of 5 stars review

Roll size

A happy customer until September 2022 when roll width has been reduced by 20%..and the price increased. I will be comparing other brands to discover best value for my dollar.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning Kathy! Thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Mar 4, 2026
Reviewer name: Daniel
1 out of 5 stars
1 out of 5 stars review

The WORST

This is the worst toilet paper I have ever used. Compares to charmin. It leaves behind clumps of tissue when you use it. It also clogs up your toilet drain, even when using it sparingly. Was told by plumber not to use it.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Apr 8, 2021
Reviewer name: Jaymie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good bath tissue

Since the first time I tried Members Mark toilet paper, I knew I would not be using another brand. You can’t beat this toilet paper for the price, it is just as good as the major brands.

Helpful?3RX7W4Y9K1ZQ14179359401
Jul 24, 2020
Reviewer name: Shante
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My favorite toilet paper!

My family and I love this toilet paper. We have been purchasing this paper for years and have come to rely on it. At the beginning of the pandemic we had to use what we could find, but now that this has once again become available.... we are happy.

Helpful?3RX7W4Y9K1ZQ14179359401
Mar 21, 2022
Reviewer name: KJ
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

DEFECTIVE ROLLS

Some tissues were filled with shard pieces inside that looked like mini rolled cotton balls. Had to throw away many rolls bc the mess was overwhelming.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning KJ, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Sep 12, 2021
Reviewer name: cowgirl_one
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

More for your money

I love that the Member's Mark toilet tissue is actually closer to fitting the original space on my bathroom holder, instead of the ever shrinking size of name brand rolls.

Helpful?3RX7W4Y9K1ZQ14179359401
May 12, 2022
Reviewer name: Shannon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Value

We’ve been using this toilet paper for about a year. Each roll lasts for a long time. It’s about as soft as the Charmin Basic but lasts longer. I think it’s thicker. You can’t beat the value.

Helpful?3RX7W4Y9K1ZQ14179359401
Nov 16, 2020
Reviewer name: Kathie47
2 out of 5 stars
2 out of 5 stars review

Big Disappointment - What Happened?

I have been purchasing Member’s Mark Ultra Premium Soft and Strong Bath Tissue for many years. The new package of tissue I purchased recently is noticeably thinner and not nearly as soft. Once a great product. Will not be purchasing again.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning Kathie and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Since we haven’t changed the Bath Tissue, it would help us to learn more about this purchase. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.