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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
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4.8 out of 5 stars
stars
194K ratings35.2K reviews
  1. 5 stars90% (174.6K)
  2. 4 stars7% (13.3K)
  3. 3 stars1% (2,901)
  4. 2 stars1% (1,041)
  5. 1 star1% (2,112)

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Showing 1,841-1,850 of 35,204 reviews
Jan 11, 2024
Reviewer name: Scott
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

It's toilet paper. What else is there to say.

The description says soft and strong. It is soft, but not so strong. It can tear easy when in use and nobody needs that! I recommend using it in tandem with a bidet. It's hard to beat a shot of water to the old brown eye!

Helpful?3RX7W4Y9K1ZQ14179359401
Mar 4, 2026
Reviewer name: Daniel
1 out of 5 stars
1 out of 5 stars review

The WORST

This is the worst toilet paper I have ever used. Compares to charmin. It leaves behind clumps of tissue when you use it. It also clogs up your toilet drain, even when using it sparingly. Was told by plumber not to use it.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jun 24, 2024
Reviewer name: Jay
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Value not there

You think it would last. Longer being such a big package for the price, for being mega rolls. But you can go to the neighboring store where you can get double the rolls on each roll cheaper than Sam's

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Jay. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

May 4, 2026
Reviewer name: Sherri
5 out of 5 stars
5 out of 5 stars review

BEST TISSUE EVER

THIS is definitely the best tissue my family and I have ever used. I recommend this tissue to everyone at church, work and anyone I meet. THANK YOU for such a wonderful product.

Helpful?3RX7W4Y9K1ZQ14179359401
May 9, 2025
Reviewer name: Nero82
1 out of 5 stars
1 out of 5 stars review

Smaller Rolls

I used to love this toilet paper but shrink-flation has hit. The rolls are smaller the ply on the rolls are super thin now and the price has gone up. On the hunt for better quality after years purchasing just these rolls.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Mar 9, 2023
Reviewer name: Stephanie
1 out of 5 stars
1 out of 5 stars review

Quality literally went down the toilet

Quality has seriously gone down the toilet and it shows. I will not be buying this toilet paper anymore. I would rather had a price hike and kept the quality. Will be returning all my leftover rolls, complete garbage 🗑

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Afternoon Stephanie! Thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Jan 18, 2026
Reviewer name: BROOKE
1 out of 5 stars
1 out of 5 stars review

It looks like the manufacturer has changed and it is very apparent. The TP I just received is scratchy and course (Made in USA with global materials). The older one was soft and pleasant (Made in Canada). I'm sure the change is due to tariffs.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Brook. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Oct 19, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My favorite

My favorite used to be Charming Ultra Strong. Now it’s this! Not sure exactly why or the exact difference between the two but I really like this toilet paper. It’s my favorite!

Helpful?3RX7W4Y9K1ZQ14179359401
Jun 6, 2021
Reviewer name: Arlene
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Member's Mark has us covered!

This is the best bathroom tissue ever! The pandemic early days of hoarding it was hard to get, and I hated using others. So glad it is there when I need to purchase more.

Helpful?3RX7W4Y9K1ZQ14179359401
Nov 19, 2019
Reviewer name: mom of many
1 out of 5 stars
1 out of 5 stars review

lint everywhere

Horrible quality. I’m not even going to finish the package we bought. Doesn’t hold up and will leave lint everywhere. I’m finding little balls of toilet paper in my little kids undies.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning, so sorry for these issues as this is not in line with what our expectations are for our Members Mark Bath Tissue.. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.