Good Afternoon , we are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Bath tissue. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Good Morning Karen, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you

Good Morning, Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

Good Morning, so sorry for these issues as this is not in line with what our expectations are for our Members Mark Bath Tissue.. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Thank you for your review and the opportunity to respond. We are very sorry that you were disappointed with your purchase. Your feedback is important so that we understand how well our product meets your needs and we value your suggestions as we make further improvements. We would like to help you find a solution that meets your needs. Please feel free to call us at 1-800-262-0042 between the hours of 10am to 4pm EST. We would like to hear from you and receive additional details about your experience. Please refer to reference number 1194298A when calling.<br />Thank you,<br />Consumer Relations