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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
193.9K ratings35.1K reviews
  1. 5 stars90% (174.5K)
  2. 4 stars7% (13.3K)
  3. 3 stars1% (2,898)
  4. 2 stars1% (1,041)
  5. 1 star1% (2,108)

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Showing 1,121-1,130 of 35,184 reviews
May 25, 2022
Reviewer name: larry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great products

This is the best product we have ever used. A friend of mine ran out of toilet paper. I told him that we had extra so he didn’t not have to make a special trip to the store. The next day his wife asked my wife what brand it was? She told them it was members mark and we buy it at sam's club. They asked when we made our next order if we would order them a case. Great product.

Helpful?3RX7W4Y9K1ZQ14179359401
Sep 28, 2024
Reviewer name: cjeaton
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

LOST ORDER BY FED EX!!

Did not receive my tissue,this was x sent to replace the tissue thatfed ex de!iverefto the wrong address, they did tbe sa!e ahain. I was asdo to receive my Tide liquid but never received. I called fef ex but tbey did the same. Pleasechevkfed exaboutmy ordet,I think fef ex shouldtalk tbe driver who brought them to this route. Thank you!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Oct 13, 2022
Reviewer name: Bill B
1 out of 5 stars
1 out of 5 stars review

ZERO Stars - Gas Station rest room quality

NOT "Ultra Premium". Worlds thinnest 2 ply toilet paper. Doesn't tear properly on perforations, leaves small pieces all over, and requires more to do the job. Good quality in the past, NOT any more. Have purchased for years but clearly Sam's has decided to reduce quality to improve profits at the customers expense. Their apparent goal of keeping customers sullen and not rebellious, won't work. Sam's just lost a 24 year customer.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning Bill. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Jan 29, 2026
Reviewer name: Tammi
3 out of 5 stars
3 out of 5 stars review

From the BEST TP to Grade 2 sand paper

I’ve bought Member’s Mark toilet paper for many years. I’ve recently found your TP is NOT nearly as soft. I’d compared it to Quilted Northern before, but now it’s almost like school TP. I’m certain the company saved money making a less expensive product, but the lack of quality will highly diminish sales. Result: People will just pay more and go bk to the Name Brand TP to get a quality product. Disappointed as Member’s Mark prides themselves on great quality product.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Tammi, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

May 7, 2026
Reviewer name: Pamela
1 out of 5 stars
1 out of 5 stars review

Sam’s Club used to have quality toilet paper that was worth buying in bulk. Recently, the quality has noticeably declined, yet the packaging appears unchanged. It feels misleading to keep the same branding and presentation while reducing the product quality without clearly informing customers. Very disappointing.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Afternoon Pamela, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Jun 11, 2024
Reviewer name: Babi3
1 out of 5 stars
1 out of 5 stars review

Back to Charmin, Northern, etc!!

What happened? Member's Mark TP has drastically changed - so disappointed! First they "downsized" the squares & now the tissue is coarse & rough! If I still had the outer wrapper for the bulk packaging, I would take the remaining 4 packages back to Sam's for a refund!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Jun 14, 2022
Reviewer name: jt
1 out of 5 stars
1 out of 5 stars review

New formulation not good

Latest formulation we got is coarsely embossed, which I strongly dislike. Worse it is way more likely to clog, even with much fewer sheets. They change the formulation from time to time, usually for the better such as going lintless. Hopefully they will return to minimal embossing and clogging.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning JT. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. It would help if you have a moment to call us so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Mar 30, 2026
Reviewer name: Classy1210
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It’s just as better as the other the product is gr

Great amount for my family last longer

Helpful?3RX7W4Y9K1ZQ14179359401
Mar 17, 2026
Reviewer name: Debbie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best TP

I always buy this item. It is definitely worth the money. Cheaper than anywhere else!

Helpful?3RX7W4Y9K1ZQ14179359401
May 12, 2026
Reviewer name: Patty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Toilet Paper

Very good product for price

Helpful?3RX7W4Y9K1ZQ14179359401