Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
193.9K ratings35.1K reviews
  1. 5 stars90% (174.5K)
  2. 4 stars7% (13.3K)
  3. 3 stars1% (2,898)
  4. 2 stars1% (1,041)
  5. 1 star1% (2,108)

Member photos

  • +238 images
Sort by |
Showing 1,071-1,080 of 35,184 reviews
Dec 31, 2020
Reviewer name: DeLisa
2 out of 5 stars
2 out of 5 stars review

SAD!

I agree that the quality of this paper is great, I have been purchasing for years and have been satisfied with the product. I recently ran out of Members Mark paper that was purchased before shortage. The quality is the same, however, I noticed that the rolls were not lasting as long as before. I looked at the previous purchase package, and discovered much to my disappointment that the rolls have been reduced from 275 sheets to 235 sheets. There was no reduction in price, yet the rolls are considerably smaller.

Helpful?3RX7W4Y9K1ZQ14179359401
Aug 26, 2020
Reviewer name: VegasSmoker
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

PLEASANTLY SURPRISED

We made it through our supply of on-hand toilet paper when it was a hot commodity during the heat of COVID-19. When we were low, we finally found some which was the Member's Mark Premium Soft at Sam's Club, so we grabbed it since our regular brand, Charmin, was not available anywhere. We were pleasantly surprised. The tissue is very good. Strong, yet soft and does not shed a lot of lint. We are very pleased with this product and would buy again.

Helpful?3RX7W4Y9K1ZQ14179359401
Dec 18, 2025
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Feels like sandpaper on your private areas!

Sam's changed the composition of the toilet paper and although the rolls are the same in size and quantity, they have TOTALLY made this ONCE great product terrible. I always buy multiple packages and send college kiddos back with bundles but even the boys have said that its not the same and feels "really rough" I have noticed the quality slipping in the last year but chalked it up to a "random' roll that got into the mix. It WAS a fabulous bang for your buck when the quality was top notch but not so much anymore. Shame on Sams/Corporate for tweaking something that was already perfect for the consumer/customer and price point on a needed household items.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Theresa, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Sep 29, 2021
Reviewer name: JT
1 out of 5 stars
1 out of 5 stars review

Inflation

The actual cardboard tube is now much larger and the entire roll isn’t. This means they’re price remains the same while you’re getting less toilet paper. Not a big deal until you then realize everything in the store is being adjusted therefore you’re paying more.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Since we haven’t changed the bath tissue, it would help us to learn more about this purchase. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.

May 25, 2022
Reviewer name: larry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great products

This is the best product we have ever used. A friend of mine ran out of toilet paper. I told him that we had extra so he didn’t not have to make a special trip to the store. The next day his wife asked my wife what brand it was? She told them it was members mark and we buy it at sam's club. They asked when we made our next order if we would order them a case. Great product.

Helpful?3RX7W4Y9K1ZQ14179359401
Jul 29, 2019
Reviewer name: mscajay
1 out of 5 stars
1 out of 5 stars review

Too much lint!

Something has changed in this product in the recent months. This product now has a ridiculous amount of lint. Used this product for years, and over the last few months my toilet paper roll is now covered daily in lint, and is painful to use in sensitive areas. Switched to a major brand recommended by others online, and no longer have problems.

Helpful?3RX7W4Y9K1ZQ14179359401
Oct 20, 2020
Reviewer name: Muckymuck
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We All Know it's Good

This TP is the best. Others call themselves "soft and strong", but this product really is. I got stuck with store-brand TP from a "competing buyer's club", and it was so thin, it felt like single-ply (even though it wasn't). Since I finally found Member's Mark in stock, I've relegated the other TP to the guest bathroom. I won't use it myself - there's no comparison. You can't beat Member's Mark for the price - no way. Now if they can just get the MM paper towels back again... :(

Helpful?3RX7W4Y9K1ZQ14179359401
Feb 27, 2015
Reviewer name: Roselover103
3 out of 5 stars
3 out of 5 stars review

Less sheets than advertised on package

We felt we were changing too frequently so we counted the sheets on 3 rolls. These were the 190 sheets/roll but same tissue. Only 167 sheets on 2 rolls and only 142 on third. I realize how dumb this sounds but 10%+ less product changes the value you pay

Helpful?3RX7W4Y9K1ZQ14179359401
Apr 28, 2023
Reviewer name: KK
1 out of 5 stars
1 out of 5 stars review

SHEDS!!!!! SO GROSS!!!!!

NOT THE SAME AS IT USE TO BE!!!!!! THIS TP SHEDS SOOOOO BAD AND STAYS IN YOUR AREA!!!!! SO GROSS!!!! I am not even using the rest. It is horrible how much this sheds now. I mean I have to give my daughter a bath just trying to get it out of her area. Disgusting!!!!! Cannot believe they changed this. I should have taken it back for a refund! That being said I cannot believe I am leaving an actual review on Toilet Paper but that is literally how bad this is!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Jan 28, 2022
Reviewer name: me
1 out of 5 stars
1 out of 5 stars review

no longer same quality

I used to live this toilet paper. The quality was great and the price unbeatable. I just purchased 2, and I’m considering returning the unopened pack. The paper is now like Scott 1000. The sheets are super thin and harsh. All the squishy softness is gone. You have to use more and it feels harsh on my kids skin I will not buy again.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning and thank you for your feedback. We are sorry to hear about your disappointment. Since there have not been any changes in the Bath Tissue, please call us at 888-301-0332, so that we may talk to you in more detail and obtain helpful manufacturing information to review your concerns. Hope to hear from you.