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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
193.9K ratings35.1K reviews
  1. 5 stars90% (174.5K)
  2. 4 stars7% (13.3K)
  3. 3 stars1% (2,898)
  4. 2 stars1% (1,041)
  5. 1 star1% (2,108)

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Showing 1,051-1,060 of 35,184 reviews
Dec 4, 2016
Reviewer name: Wallaby
1 out of 5 stars
1 out of 5 stars review

Used to be great, then they changed

This was the best toilet paper for the money until ~6 months ago. They changed the tissue and now there's less per roll. I used to love how long a roll lasted but now I have to change all the time. The fiber also isn't as dense as it used to be. It appears they added a note on the packaging about "less lint" but I think that's just because there's less product!

Helpful?3RX7W4Y9K1ZQ14179359401
Jan 28, 2022
Reviewer name: Leaks
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Voted #1 in our family!

The entire family made it quite clear, that this is the roll they want on their rears. This is the bathroom tissue with that super-soft feeling. You never need to keep pulling more off the roll to do the job. It's soft and durable and yet able to handle even the most difficult of times. The price is usually better than all the other comparable brands out there.

Helpful?3RX7W4Y9K1ZQ14179359401
Mar 17, 2015
Reviewer name: CAAK
2 out of 5 stars
2 out of 5 stars review

Not the same TP

This TP has changed. I've been buying this for years. I thought its quality was excellent and recommended it to everyone. I recently noticed the product changed. It went from 190 sheets to 220 sheets per roll. BUT - the paper is thinner and falls apart. As a member since 1992 - I got to say I'm Very disappointed. After years of using this product, I will be changing to another brand and will not recommend to anyone anymore. If anyone at Sam's Club is reading this....Please go back to previous version !

Helpful?3RX7W4Y9K1ZQ14179359401
Jan 20, 2023
Reviewer name: LV1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best TP money can buy

This is by far the best economical toilet paper to buy, and trust that I’ve done my comparison TP shopping. During covid/TP pandemonium I had to purchase what ever brands were out there. Well this took me outside my bottom’s comfort zone. I was able to buy from “cushy” to the “scratchy” TPs. Let me say that this bargain brand TP is worth its weight. It’s cheap yet gives you the cleanliness you need. You’re not having to keep rolling the tissue for more nor keep wiping away till you cut your insides, it does what it’s supposed to do in the first round. Now if they can bring the price back down to pre-pandemic, then it’s the best TP in the world for your money. But if it gets any pricier I’ll have to start shopping around for TP again. Oh, what fun!! Not!

Helpful?3RX7W4Y9K1ZQ14179359401
Mar 3, 2026
Reviewer name: ASHLEY
5 out of 5 stars
5 out of 5 stars review

Best toilet paper ever

Best toilet paper I've ever bought with both strong and soft it's durable enough and gentle enough for my family's sensitive bums. Better then any toilet paper I've bought this toilet paper doesn't clog up my toilets and we don't need to use a lot just a small amount gets the job done. This toilet paper lasts it's a long time too well never switch to another brand ever again.

Helpful?3RX7W4Y9K1ZQ14179359401
Apr 24, 2023
Reviewer name: JohnnyB
1 out of 5 stars
1 out of 5 stars review

The new version is BAD BAD BAD

Long time buyer and user of the MM toilet paper. The new version is terrible. Buying online you'll always receive the new, thinner version. If you go to the store, look for the older, thicker version, sku# of the individual packages is 193968177539. [The new thin version is 078742241128].

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Johnny and thank you for your helpful feedback.. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Nov 19, 2023
Reviewer name: Toilet Paper
1 out of 5 stars
1 out of 5 stars review

What happened to this toilet paper?

I don't know what happened to this item. I used to think it was the best tissue available, but it's now poor quality. It is not absorbent, so you have to use more tissue, and the rolls don't last long at all. I am going through the rolls at a much faster pace now. The quality has deteriorated, and I will need to buy another type of tissue. This is no longer a good product or value.

Helpful?3RX7W4Y9K1ZQ14179359401
May 20, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Scratchy…

What have you done to this product?? I’ve been purchasing this toilet paper for years. I believed that it was the best on the market. Now the rolls have gotten smaller. I can live with that, but the paper feels like sand paper. Scratchy and uncomfortable to use. You can keep your scratchy paper, I won’t be buying it again.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

May 7, 2026
Reviewer name: Pamela
1 out of 5 stars
1 out of 5 stars review

Sam’s Club used to have quality toilet paper that was worth buying in bulk. Recently, the quality has noticeably declined, yet the packaging appears unchanged. It feels misleading to keep the same branding and presentation while reducing the product quality without clearly informing customers. Very disappointing.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Afternoon Pamela, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Nov 4, 2024
Reviewer name: Pioneer girl
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Members Mark ultra premium

The toilet paper is soft but will tear easily with use. It says it’s septic safe but I tested it against my usual septic product & it doesn’t breakdown at all compared to it. The Sams paper would clump together in water which would take longer for it to break down compared to my usual brand. My septic is 70 yrs old & I must be very careful with it. Otherwise, if you are on the city sewer line wherever you live, this would be an excellent choice!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.