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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
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4.8 out of 5 stars
stars
193.9K ratings35.1K reviews
  1. 5 stars90% (174.5K)
  2. 4 stars7% (13.3K)
  3. 3 stars1% (2,898)
  4. 2 stars1% (1,041)
  5. 1 star1% (2,108)

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Showing 991-1,000 of 35,184 reviews
May 28, 2026
Reviewer name: Melanie
1 out of 5 stars
1 out of 5 stars review

Sheds Badly

This sheds worse than any toilet paper I have ever used in my life. When I took it out of the package you could see fuzzies flying everywhere. Don’t recommend using unless you enjoy clitty litter.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Melanie, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Aug 29, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Bought it for years. Quality is awful now

I've purchased this product for years and no other. Sam's Club changed the source of this product. The texture is completely different, rough, stiff. Very disappointing and will not buy it again.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Afternoon we are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Bath tissue. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Aug 18, 2026
Reviewer name: ANDREA
4 out of 5 stars
4 out of 5 stars review

Sandpaper

I’ve been buying this toilet paper for years. It was the best. Now it feels like Scott 1000 🤷🏻‍♀️ why do you charge more and take away the quality .

Helpful?3RX7W4Y9K1ZQ14179359401
Mar 1, 2026
Reviewer name: PHYLLIS
1 out of 5 stars
1 out of 5 stars review

Don’t buy make them use quality toilet paper

I have a great toilet never plugs up until I used this toilet paper was disappointed when opened the first roll it was falling apart and others not much getter. Plugged toilet and spent 1 hour at 2am getting it out.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Phyllis, Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

Mar 8, 2026
Reviewer name: MARY
2 out of 5 stars
2 out of 5 stars review

My family usually purchases this toilet paper. We noticed a difference in the size of the tissue rolls this time compared to our last purchased. This purchase the rolls are smaller. Very disappointing.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Mary, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Feb 25, 2026
Reviewer name: JuneS
3 out of 5 stars
3 out of 5 stars review

Changed

It’s not the same unfortunately. I don’t hate it, but it was softer until my last purchase. Not sure if it was packaged wrong or they changed it. Unsure if I will try again or switch after

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Feb 6, 2026
Reviewer name: Karen
1 out of 5 stars
1 out of 5 stars review

Lint all over

Extreme increase in amount of lint, shredded residue all over the bathroom and floor. Happens almost everytime it is used. And it's price has risen far more than with other items.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Karen, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you

Apr 14, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

CHANGED IT!

This toilet paper used to be so soft, %26 felt like it was a great deal. BUT they changed it!!! It is SO thin now! Feels like tissue paper. I am so sad, won’t be repurchasing.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Mar 3, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Change for the Worse

This changed recently and now it is so rough and irritating after using it for a few days. Time to look for a new brand after using this for almost a decade.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Feb 13, 2025
Reviewer name: Ms Redmond
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Members Mark toilet paper (bath tissue) purple an.

This toilet paper used to be $18.00 now it’s $22.00. I understand a price increase BUT now they’re making the toilet paper different. 1st: it’s thinner like wayyy thinner than before 2nd:it feels like paper on your butt. It used to be soft but not no more.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Thank you for your inquiry, please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.