Bought a set of lunch boxes back in Feb 2022 and over time, it was difficult to shut the lids closed. I contacted customer service and Angelou responded quickly. Within 4 days, I received the replacements. Would recommend. Love our Bentgo lunch boxes and other products we have purchased!

I bought this a year ago and it's one of my most used products to send to my kids school! It is perfect for snack time, never has any leakage and easy enough for him to open! I never like to review products until I know they are actually great and this product has lasted a year with tough daily use!

I loved it until I couldn’t use anymore due to the ice pack not fitting. I got maybe four months out of it. One day, I just couldn’t fasten it. The ice pack seemed warped. I expected to get to the end of the school year, not have to purchase a new lunch box.

I have the gray Bentgo Chill for my daughters and love the color and removable ice pack option! The compartments for the portions are large for a lot of food. The one downside is that the rubber dealers in the lid can stain. We used ours one time and put watermelon and it immediately stained. Customer service did offer cleaning tips and ways to help!

Bought these for my twins when they started preschool. The size is perfect for school lunches, the built-in ice pack is super convenient, and, in the two years since purchasing them, I've never had an issue with leaks. So pleased with the product, that I brought a second set. Highly recommend!

I love how simple this is to use, and the fact that the ice pack fits under all the food. I don’t have to worry about adding extra ice packs to the lunch bag and the food stays cool till lunch. The compartment are great and don’t leak which is always a plus. We use it often and really enjoy it

I bought this in the summer of 2023 before the start of the school year for my daughter. I absolutely love how it has an integrated ice pack, which saves so much space from having to include a separate one into her lunch bag. The compartments are great and good sizes. I think the product could have been even more amazing if it was modular and we can swap out the food tray for a different version like the one that’s big enough to fit a sandwich in it, and having the rubber seals on the tray edges instead of the lid.

The product is good for elementary school (age 5-8). It would be a bit small for older children. The ice pack stays cold enough for school and is a nice alternative than a separate ice back. We had an issue with the clasp popping open so we would use a rubber band when we sent the lunchbox to school. However, customer service is excellent (5 stars for customer service).

My daughter has been using this since she was 13 months old. She knows how to open and close it and loves opening it herself. I especially love how I can pack her various foods and nothing touches (we all know how kids don’t like food touching) 10/10 product!

We absolutely love this lunchbox. It’s the perfect size for my elementary school girls. We love that there Is a removable ice pack attached to the lunchbox. We also love that it is dishwasher safe. With that being said it is extremely poorly designed. The latch to open it close The lunchbox CONSISTENCY breaks every six months. We have had to replace the lunchbox maybe 4 times each child. I’m hoping That bentgo creates a better design for the latch, maybe something metal and not plastic . I can’t imagine that this is not occurring with the majority of elementary aged children. I have two girls that I would not call “aggressive”. Its a shame because it’s such a great design else wise.