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Customer reviews for Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box for
Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box
4.6 out of 5 stars
stars1,336 ratings1,205 reviews
  1. 5 stars74% (994)
  2. 4 stars15% (196)
  3. 3 stars6% (79)
  4. 2 stars2% (30)
  5. 1 star3% (37)

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Showing 11-20 of 1,205 reviews
Aug 16, 2025
Jordana R
3 out of 5 stars review

Verified Purchase

Cold but hard to open

My son has had this box for a week now and I will say when I pick him up from school inside of his insulated lunch box and not his book bag, it does stay cold. But I downside is that it is much larger and heavier than expected and when the container is closed without the ice pack it is VERY HARD to open and I have to use a fork or knife to pry it open, but with the ice tray opens with no issue. It is also hard to pull the ice tray out at the end of the day.

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
reply from Customer Service

Hi Jordana R, Thank you for sharing your experience with the Bentgo Chill Mini Lunch Box. We’re glad to hear it’s keeping meals cold for your son, though we’re sorry to hear it feels heavier than expected and that opening and removing the ice tray has been challenging. Here’s a quick tip that may help: when using the lunch box without the ice tray, pressing down gently on the lid before unlatching can make it easier to open. If you’d like, we’d be happy to walk you through more troubleshooting steps or explore a better fit from our collection. Please reach out anytime at support@bentgo.com or 714-668-0300—we’re here to help. Thank you, Jessica Bentgo Customer Support

May 22, 2026
Lauren
5 out of 5 stars review

Verified Purchase

Love it

Keeps food cold all day! A little bigger than the snack box

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
Mar 27, 2026
Marjie
5 out of 5 stars review

Verified Purchase

Love the chill

Love the chill lunchbox. Much easier than a regular lunchbox plus ice pack. My kid is a huge fan of the streamlined option!

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
Mar 14, 2026
Jana
5 out of 5 stars review

Verified Purchase

So swanky!

I love how sleek this is! The adjustable divider is great, and the ice pack keeps it nice and chilly.

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
Nov 21, 2025
DGold
5 out of 5 stars review

Verified Purchase

Great size that holds way more food

The depth is pretty much double from the original and the large compartment is adjustable. Very happy with size and quality.

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
Aug 14, 2025
Patrick Ponikvar
5 out of 5 stars review

Verified Purchase

Very happy we found Bentgo for our growing family!

We love the Bentgo Snack Containers and the Bentgo Company as a whole. The containers hold up wash after wash, and the company stands by their products. Very happy we found Bentgo for our growing family!

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
Aug 19, 2025
Kim M.
1 out of 5 stars review

Verified Purchase

Disappointed

I ordered this one because it has an ice pack that should keep things cold, but it doesn’t seem to stay cold very long. I am trying to avoid plastic bags, but this isn’t what I expected

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
reply from Customer Service

Hi Kim M., We’re sorry to hear the ice pack in your Bentgo Chill Kids Lunch Box didn’t keep food as cold as expected. Here’s a quick tip that may help: for best results, we recommend placing the ice pack in the freezer overnight (at least 6–8 hours) before use and packing the lunch box in an insulated bag to help maintain the cool temperature longer. We’ll also be reaching out to you directly to offer additional support. In the meantime, please feel free to contact us at support@bentgo.com or 714-668-0300 so we can help make this right. Thank you, Jessica Bentgo Customer Support

Aug 15, 2025
AmbC
5 out of 5 stars review

Verified Purchase

Compact, holds enough, independence

Easy open lunch box, perfect for those little ones going to school. A great way to be independent and to ditch all the struggle to open snacks individually.

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
Sep 9, 2025
Happy Momma
5 out of 5 stars review

Verified Purchase

First time w/Bentgo!

My daughter started Kindergarten and she liked the bento boxes. I was looking how to keep bento boxes cold and I saw that it had a freezer part. We love it. It’s dishwasher safe and easy to use!

Review from Bentgo
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Aug 6, 2025
Jacqueline
5 out of 5 stars review

Verified Purchase

Preschool Must Have!

Beautiful! I bought this for my preschool daughter for the new school year and opt to have it personalized. Its absolutely beautiful! I can't wait for her to use on the first day of preschool.

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370