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Customer reviews for Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box for
Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box
4.5 out of 5 stars
stars
1,374 ratings1,243 reviews
  1. 5 stars74% (1,012)
  2. 4 stars15% (202)
  3. 3 stars6% (84)
  4. 2 stars2% (30)
  5. 1 star3% (46)

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Showing 161-170 of 1,243 reviews
Aug 28, 2025
Reviewer name: Soccermom13
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for us

I wanted to love this but it just doesn’t work for my daughter. I bought the chill mini and the xl chill but both have the same issues. The tray and ice pack seem to create some sort of suction and it’s almost impossible to get them open. She has commented that if she lets it warm up it seems easier to open but she really doesn’t have the time to wait.

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
reply from Customer Service

Soccermom13, Thank you for sharing your experience with the Bentgo Chill Mini and XL. We understand how frustrating it can be when the tray and ice pack create suction, making the lunch box difficult to open. That’s definitely not the experience we want for you or your daughter. We’d love the opportunity to help troubleshoot this with you and see if we can find a solution that works better. Please reach out to us at support@bentgo.com or call 714-668-0300, and we’ll be happy to assist. We’ll also be following up with you directly. Thank you, Jessica Bentgo Customer Support

Oct 9, 2023
Reviewer name: Nancy Z
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice lunch box

Good Lunch box, i love the sleek design and color options. I was happy that they now have this chill box option to keep food cold. Unfortunately, The ice pack part isn’t really that cold and doesn’t last very long either. It’s better than nothing at all, but by the time it’s lunch time at school, the ice pack has lost all its cooling. I would recommend but don’t expect the “cooling pack” to last more than 2 hours.

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
Aug 10, 2022
Reviewer name: Kelli210
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Freezer Lunchbox

The lunchbox does a good job of chilling, according to my little, but his lunch bag has been a mess when he gets home. If he does not finish his food (yogurt, applesauce, hummus, dipping sauces etc) it leaks out of the compartment(s). The foods mix inside of the compartments as well (ie yogurt mixes into the ketchup). It’s also pretty heavy compared to other lunchboxes.

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
Aug 19, 2021
Reviewer name: Melissa J C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Buy it!

Love it. Love the design. Very durable and easy to use. Only wish it could fit a sandwich. Even if i cut up a sandwich, it still doesn't fit. Not a deal breaker though. I use dinner rolls for sandwiches instead. It fits 2 of them nicely :) highly recommend buying a bentgo chill lunch box!

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
Aug 18, 2023
Reviewer name: Courtney
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Will be ordering more Bentgo products

We ordered a few of these sets. I think the snack box is a good size for a snack container. My only complaint is I wish it also had an ice pack. For the lunch box I absolutely love the removeable ice pack. The larger compartment can whole a wrap or sandwich cut in half. Silicone cups fit into the smaller compartments well for yogurt or pudding. I will say its been leak proof but not mess proof. When sending yogurt it hasn't gotten into any other compartment but definitely gets all over the lid.

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
May 23, 2025
Reviewer name: Lisa S.
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Easier opening and closing

Excellent quality and very well-made. Beautiful color choices. I wish it were easier to open and close for younger kids. I have a 6 year old grandchild who I bought this for uses this box and loves it however, she does have trouble that’s so much with opening, but in closing it.

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
reply from Customer Service

Hi Lisa, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Chill Lunch Box being hard to open and close. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Aug 19, 2021
Reviewer name: BrandiM
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy momma

It was smaller then I had anticipated and you can really put like dressing or condiments in the little sections be it might not leak outside or even inside but when you open the lid it’s all sober the top of the lid and it then slides down the back of the lid but that’s kinda hard to prevent so it’s ok. Other then that I love the fact that the ice pack keeps her lunch cold all day. I do wish there was room for a drink so her drink stayed cold also.

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
Jun 29, 2023
Reviewer name: Mom of two
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Waste of money

Super expensive yet the construction feels super flimsy like cheap plastic Easter eggs. The pieces have a hard time connecting together. It's possible to latch the box closed even though the cold pack insert and the food tray aren't connected perfectly, which means there is a gap for soft foods like yogurt or applesauce to spill out and make a huge mess. Would never buy again.

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
reply from CS

Hi Beryl, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Mar 15, 2022
Reviewer name: BG09
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Snack Container!

I love these containers for packing healthy snacks for my kids to take to school, or on the go. We have three of them - one for each kid! Our favorite snack is usually sliced up fruit in the larger compartment, and crackers or something similar in the smaller compartment. It seals tight so I never have to worry about fruit juices leaking over to the other compartment and making the other food item soggy.

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370
Sep 20, 2024
Reviewer name: Katie J
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Shallow but works

Great product. Just wish it was a bit deeper. It's impossible to stack cracker on their side. And I have to squish a whole PBJ to get it to fit. But if it was about 2cm deeper everything would fit better without squishing the food. I wish that the outside case was dishwasher safe and that they were priced better. I would have bought way more of them for my kids, myself, and my husband if they were priced better. With those improvements aside, It does keep the food cold until lunch time and my girls really like that they are easy to open and nothing spills or leeks. It's just as advertised and I am happy with them. I have also recommended them to a few moms on our soccer team.

Review from Bentgo
Helpful?6KKD5KVAGN9D14169701370