[This review was collected as part of a promotion.] Technology is great and super quiet. The app makes it super easy to get it going. Capacity is great

[This review was collected as part of a promotion.] Great washing machine. I can easily wash a large amount of clothing at one time. It's also fits well in the small space I reserved on the side of my kitchen cabinet.

[This review was collected as part of a promotion.] I like the smart features, which remember the settings from the last usage. I also like how quiet it is.

[This review was collected as part of a promotion.] Washer have all the features that I need and more. Rinse and spin feature which some other washers don’t have anymore. Love Samsung washer and dryer. Used for years and never had a problem 😁

[This review was collected as part of a promotion.] This washer wakes the clothes so fast and efficient! I love that my clothes felt and smelt clean. The capacity size was perfect same as the previous washer that I had. I love that. It comes with new technology with the steam clean cycles on my last machine took a really long time but this one moved fast and efficient. I'm very happy with my new Samsung and would recommend it to others.

[This review was collected as part of a promotion.] This washer has been an amazing upgrade! The large capacity makes it easy to wash big loads, including bulky blankets and bedding, while still getting everything thoroughly clean. The cycles are efficient and quiet, and clothes come out fresh with less drying time needed. I also love the smart features that let me monitor and control the washer from my phone, very convenient for busy days. Sleek design and energy efficiency make it even better. Highly recommend!

I purchased a Samsung washing machine in 2022. On August 24 the washer stopped spinning. I called Samsung. I was told the washer was out of warranty and I would need to have someone over to diagnose the issue. They said nothing about the fact the machine carries a 10-year direct-drive motor warranty, nor did they at any time mention that in order to take advantage of that warranty I would have to go through the one and only third party company they work with in my geographic area. Since none of that information was indicated, I reached out to a different company for several reasons: - I researched the company Samsung provided my information to. They have HUNDREDS of terrible customer reviews with a wide range of complaints (quality, service, communication, timelines, pricing). - Their fee just to come out was $215 and that didn't include any repair work nor any assurance they would be able to assist with repairing my machine, which was unnerving since they aren't Samsung employees. The technician I had over assessed the situation and determined based on what he observed the direct drive motor wasn't functioning properly. He was the one to point out the 10-year manufacturer's direct-drive motor warranty. I reached out to Samsung to share this information and file a warranty claim. Samsung finally acknowledged the 10-year motor warranty, but it was only then they indicated they would not honor the warranty unless it was through their third-party company. Samsung has highly unethical and clearly inadequate business practices: - they mislead customers regarding warranty coverage. - they do not specify certain terms up front. - their insistence customers use ONE AND ONLY third-party company creates a situation that allows buyers to be taken advantage of. Without any other option or competition, this company sets prices that discourage or prohibit customers from making warranty claims they are rightfully entitled to. It also creates a system where quality clearly falls dramatically (as evidenced by hundreds of customer reviews). I have spent two WEEKS on the phone trying to sort this out with Samsung. They continually "close my ticket" without resolution and NEVER returned any of my calls after my case was (supposedly) escalated to management. No return calls from them, either. I now have an appliance that shouldn't even be halfway through it's lifespan that Samsung will not repair unless I pay as much or more to a third party company than it would cost to buy a brand new washer. AND they won't even call a long term loyal customer back. My sincere hope is that someone will intervene to expand on RIGHT TO REPAIR laws to prevent companies, such as Samsung, from taking advantage of customers.

[This review was collected as part of a promotion.] This is definitely an upgrade from our previous washing machine. We love it and our clothes come out clean. Great selection of washing modes. Only negative was that we broke the detergent drawer within the first few days trying to remove it. Now if we pull it out too far, it falls out.

[This review was collected as part of a promotion.] This Samsung WF45B6300AP/US front-load washer is a great addition to any laundry room. Right out of the box, you can tell it's a premium appliance; the platinum finish gives it a sleek, modern look that's genuinely impressive. The large capacity is a huge plus, easily handling bulky loads like comforters, which saves a lot of time and effort. I also love the smart features and Wi-Fi connectivity—being able to monitor a cycle and get alerts on my phone is incredibly convenient. ​The only real drawback, and the reason I'm docking a star, is the spin cycle. It just doesn't seem to get the clothes as dry as I would like. It's not a deal-breaker, but you might find yourself needing a little extra time in the dryer to get everything fully ready. Overall, it's a fantastic, high-tech washer that performs well, with just this one minor hiccup.

[This review was collected as part of a promotion.] So far liking this machine, it barely makes any noise and love the pre-soak and delay cycle feature. The only thing that would have be nice is to be able to start the delay cycle from the app. Currently you still manually have to start the delay cycle while you can select all the settings from the app.