[This review was collected as part of a promotion.] When I initially received the dryer, I kept getting a diagnostic code of 4C called. They replaced the machine, which is great. Started to use the machine. It's given the same error again upon installing the knob for the hot water was broken by the repair person they said it was loose, which I haven't touched that machine in 20 years. I'm hoping to get someone to come in and look at it to make sure that it's not a water valve issue.

[This review was collected as part of a promotion.] I've had my Samsung washer for 5 years and it has been great! It's easy to use and it washes my clothes very well! I usually put a heavy load in at a time and I haven't had any issues! My previous washer couldn't handle big loads of laundry. Overall I am very happy with my Samsung washer!

[This review was collected as part of a promotion.] The capacity, washing times and connectivity are all just a few reasons to appreciate this machine. I wasn't sure i wanted the front load but it turned out to be a great purchase. Easy to clean and keep up with maintenance wise. Very happy!

[This review was collected as part of a promotion.] Great washing machine! Cleans clothes quickly and efficiently. Quick cycle is only about 40 minutes and cleans a large cycle of clothes. There's also longer and hotter cycles for dirtier things such as towels or bedsheets and has a steam sanitize mode. Great for Airbnb or other heavy users that need to make sure things are clean. Don't forget to self clean your machine every two months or after 40 to 45 cycles or so. Front loaders use less water than top loaders and less soap as well. The machine will tell you when it needs to be cleaned; as it is Wi-Fi connected and has a phone app that you can follow along with.

[This review was collected as part of a promotion.] Washer has a great large basin and the speed is fantastic, the efficiency of the washer is truly top tier. Cleans extremely well and easily. Connects to WiFi to let me know when there is a issue or finished

[This review was collected as part of a promotion.] Great machine and has been consistent since I purchased in 2023. I think it cleans my clothes pretty well and gets pet hair out of items. I know there are concerns with mildew smells from front loaders, but I just open the door and detergent draw after each use to allow it to dry. I haven't had any issues either smell. I can wash a pretty decent sized load as well. I love that the cycle auto adjusts after I start to get the best clean. I honestly don't even think I'm using it to its full capacity with the smart controls.

[This review was collected as part of a promotion.] The capacity is unbelievable. What I used to use for three loads on a typical washing machine, now gets done with one. I control the cycle time to fit my needs. I adjust for more rinsing or longer spin and if my work uniforms are really dirty, I can adjust for longer washing. The best part is connecting my washer and dryer to the to the Samsung Smart Things App. This monitors my appliances in real time. When I'm folding my clothes and putting everything away, l am always impressed with how all my things still look brand new. My Samsung Washer and Dryer take great care of my laundry. And ...my water bill is lower. If you're looking into buying a new washer and dryer, look no further, Samsung is the choice.

[This review was collected as part of a promotion.] I'm overall really happy with our washing machine. Clothes come out clean and because we have left agitators in the past, I can wash even our largest comforters at home. I will say it's important to leave the door open when the machine is not in use, and be sure to clean inside the seal!

[This review was collected as part of a promotion.] My first thought on this thing I purchased once I got it home was just how much more clothing I can get in it than I once did with my old washer and I'm just a much bigger fan of the front-loading models. I am forgetful, so that it connects to my phone helps a lot too. I haven't had too much cause for stain removal efficiency yet, but I will say that it seems like this machine goes through it's places just a bit faster than your average appliance. The water usage was very reasonable as well, I thought. I did notice a small difference in my utility bill.

[This review was collected as part of a promotion.] We love this washer. It fits so much more than our 10 year old machine. I love all the different options and being able to see how much time is left on the wash in the smart things app. It also barely uses any electricity which is great for us having an all electric house. We hope to get the matching dryer soon. We are saving on laundry soap now too.