(This review was collected as part of a promotion.) I had already had a Samsung smartphone, and as I liked this product I also bought Samsung appliances. The washer had issues only a few months after purchase. I had to call a repair technician at least 6 to 8 times due to one issue after another. It was so stressful & inconvenient. I do not reccomend this product.

[This review was collected as part of a promotion.] I bought this washer a month ago and it's been great so far. I've always liked Samsung products. The Smart Care feature is nice too because I get a notification on my phone when the cycle is complete. I love the platinum color and tinted glass doors. It's a really nice product for a good price and I would highly recommend.

Purchased 1 month ago. So far, I really like the appearance and functioning of the Samsung 4.5 cu. ft. washer and 7.5 cu. ft. dryer (platinum color). They are a beautiful set and super quiet. The motor has a 20 year warranty. The only thing that I would change is that the display should also light up the words and the power/start buttons. The shipper/installer scheduled then rescheduled to a different date, the washer was dented (which I pointed out to the installer who told me to call Samsung), they did not include a 3 prong cord with the dryer (even though it should have been included. I was told by the installer to go buy one), and they did not hook up the dryer vent to the dryer. I did purchase a 3 prong cord and had everything hooked up. But then the shipper/installer came knocking on my door 2 weeks later at 7:30AM to do the "install" with no advance notice, I had already notified Sam's Club that I had everything hooked up and installed after the product was delivered (after I went and bought a 3 prong dryer cord & had it & the vent installed myself)... So my experience with the shipper was disappointing but I had read the reviews and had an idea to be very aware during the shipping/install. I did contact Sam's Club right away expressing my concerns and letting Sam's know of the issues with the install. Sam's customer service did help a little to rectify the situation. I will update this posting if I experience any problems with either the washer or dryer in regard to functioning, but other than my experience with the shipper/installer, I would purchase a large appliance from Sam's again, and I'm glad I made this purchase.

do not buy this front load washer. junk... from day one we've had issues with violent shaking getting worse over time until the warranty expires then it fails... had samsung service out twice in 1.5 years. after this next repair about everything inside has been replaced... latest issues are broken bolts and defective weight balancers... can't use washer above lowest spin cycle. this unit is a definite lemon! i buy a lot of samsung products... phones, tvs... previous washer was also a samsung he front loader and lasted 10 years before shaft bent making it unrepairable. caution with samsung appliances! they have honored service under warranty but with all this shaking i'm sure this product will fail again after latest repairs sticking me with repair bills for this lemon.

[This review was collected as part of a promotion.] Replaced an older Kenmore Elite set, I was having issues with constantly. Washer and Dryer look super modern, were a breeze to install and overall do an amazing job so far. Love the Wifi connectivity, although setting up a second user is little counterintuitive. Unit looks very modern and has many great features. Love the Quick wash - 28 minutes. All my appliances are now new Samsung Smart units, which makes me feel like I live in the sci fi future =). Now just need to add a samsung smart tv, so the notifications pop up on screen if Im watching something. My fiance loves it too.

[This review was collected as part of a promotion.] So far liking this machine, it barely makes any noise and love the pre-soak and delay cycle feature. The only thing that would have be nice is to be able to start the delay cycle from the app. Currently you still manually have to start the delay cycle while you can select all the settings from the app.

[This review was collected as part of a promotion.] We brought this around 6 months now no issues as of we like the opinions available and best thing about this is the noise is very low and runs very smooth and washes the clothes neat without any damage.. like this ...

[This review was collected as part of a promotion.] Lost 1 star because of the installer; they didn’t remove the shipping bolts and that caused tremendous vibrations!! Customer service - superb Washer it self is awesome and super quick! Best purchase!!!

[This review was collected as part of a promotion.] This washer is a top-tier choice for those looking to upgrade their laundry experience with advanced features and efficient performance. It's particularly well-suited for tech-savvy users who appreciate the convenience of smart home integration. The Super Speed Wash feature is a standout, allowing you to wash a full load in just 28 minutes without compromising on cleaning performance1. This is a significant time-saver for my busy household.

[This review was collected as part of a promotion.] Our first Samsung Front Load washer stopped last week only after two years. Since it's a stack, we were forced to purchase another Samsung washer since you cannot stack it with other brands and I didn't want to buy a whole new set. We purchased a 5 year warranty with this one. Not expecting much, but at least we'll be covered by extended warranty this time.