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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Super Speed Wash for
Samsung 4.5 cu. ft. Front Load Washer with Super Speed Wash
4.7 out of 5 stars
stars2,939 ratings2,939 reviews
  1. 5 stars83% (2,430)
  2. 4 stars13% (368)
  3. 3 stars2% (58)
  4. 2 stars0% (12)
  5. 1 star2% (71)

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Showing 1,891-1,900 of 2,939 reviews
Apr 11, 2024
EFish05
1 out of 5 stars review

Do not recommend; unacceptable quality

Do NOT Recommend. Our machine is less than 2 years old and completely dead. Samsung will replace the parts but will not service a stacked machine. So, we have to pay to have someone come, unstack the machines, then pay for the repair labor, then pay to have the machines restacked. That is insane for a machine that is less than 2 years old (and is designed to be stacked). That level of quality and customer service is completely unacceptable.

Review from Samsung US
Helpful?101YXUTNOG1914162716746
reply from SEA Care

EFish05, we understand the disappointment you feel about the experience with the repair service you received. We want to speak to you directly to discuss this matter and see what options we can offer you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147044816) to help our team pull up your information. Have a great day. ^Camille

Dec 14, 2023
Heshani45855
3 out of 5 stars review

Samsung washer with steam wash is not really good

(This review was collected as part of a promotion.) Even though it’s smart washer I don’t like it it really doesn’t wash clothes properly. Very limited water comes in so clothes stinks when it comes out. To wash clothes need good amount of water. We have to keep washing same clothes 2 or more times.if you have someone in your family works and wear clothes and if it gets stains or dirty you need to wash multiple times to remove the stain

Review from Caddle
Helpful?101YXUTNOG1914162716746
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Jun 25, 2023
Fambam
5 out of 5 stars review

Suitable features

[This review was collected as part of a promotion.] My husband purchased our newest addition not by choice. However, he choose the closest thing to our old model and so far it's maintaining up to par. We have a family of 5 and we do laundry about twice a day minimum to maintain toddler and baby clothes.

Review from Samsung US
Helpful?101YXUTNOG1914162716746
Jan 17, 2025
JL25
2 out of 5 stars review

Top loading is still better

[This review was collected as part of a promotion.] don’t enjoy the front load washer Doesn’t hold water like a normal washer. The gasket ends up stinking after a couple of months. Really wish out I got the top loading washer that I ordered. Never should’ve kept this one.

Review from Samsung US
Helpful?101YXUTNOG1914162716746
reply from SEA Care

Hi there, Thank you very much for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

Dec 14, 2023
Eva64866
2 out of 5 stars review

I Bought Lots Of SAMSUNG Appliances

(This review was collected as part of a promotion.) I had already had a Samsung smartphone, and as I liked this product I also bought Samsung appliances. The washer had issues only a few months after purchase. I had to call a repair technician at least 6 to 8 times due to one issue after another. It was so stressful & inconvenient. I do not reccomend this product.

Review from Caddle
Helpful?101YXUTNOG1914162716746
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Nov 7, 2022
Flyatleon
1 out of 5 stars review

Extreme Noise

[This review was collected as part of a promotion.] We bought this new washer to replace our 13 year old Samsung. The old one had developed a constant banging noise through pretty much all of the cycle. The new washer has noises in transitionary speeds that are significantly, much louder than our old washer. So loud in fact, that it frightens my kids on another floor of our home! The machine is leveled, left to right, back to front. It literally sounds like a machine gun going off at times. We will have to contact Samsung to get a service person out. I am sure we will be told this is normal. So disappointed, i would prefer to have our old set back...as noisy as they were. I never would have imagined a washer could be this loud. Stunning.

Review from Samsung US
Helpful?101YXUTNOG1914162716746
reply from Samsung Care

Thank you for being a valued Samsung customer, Flyatleon. Let's get your washer running quietly! Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. Learn more from the links below: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ https://www.youtube.com/watch?v=ywOrH59K9Rw You may utilize this link for some tips on loading your washer: https://www.samsung.com/us/support/answer/ANS00080262/ Leveling your washer correctly will help prevent noises: https://www.samsung.com/us/support/answer/ANS00051342/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145145474, to help our team pull up your information. Have a great day. ^Chrystel

Jun 4, 2025
Happy Laundry
5 out of 5 stars review

Pleased with Washer purchase.

[This review was collected as part of a promotion.] The new washer has similar functions as my old Samsung and a few more. Really pleased with the ability to see which phase my washer is in when I am not in the laundry room. Clothes are getting as clean as before. I do like the various steam functions.

Review from Samsung US
Helpful?101YXUTNOG1914162716746
May 8, 2023
Nikandsons
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Great product! But I'd expect nothing less from Samsung. It cleans my clothes and leaves them looking and smelling fresh. And it's very quiet. I also love that that I can connect it to smart things to monitor the cycle.

Review from Samsung US
Helpful?101YXUTNOG1914162716746
Jun 18, 2025
Veronika
5 out of 5 stars review

Samsung for the win!!

[This review was collected as part of a promotion.] I absolutely love my samsung washer and dryer!!! I have been begging my fiance to let me get us a new set and he finally let me!! We are now able to get laundry done and put up without it feeling like a chore or like it takes forever.

Review from Samsung US
Helpful?101YXUTNOG1914162716746
Jun 16, 2025
Reynard
5 out of 5 stars review

Nice Features !

[This review was collected as part of a promotion.] Needed a new washer ASAP looked at quite a few reviews and decided on this one . Integrated with SmartThings seamlessly. Nice to have WiFi capable cycles. The power wash cycle is great fast option which cleans well.

Review from Samsung US
Helpful?101YXUTNOG1914162716746