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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door French-Door Refrigerator with Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door French-Door Refrigerator with Family Hub
4.6 out of 5 stars
stars496 ratings496 reviews
  1. 5 stars79% (393)
  2. 4 stars14% (70)
  3. 3 stars2% (9)
  4. 2 stars1% (3)
  5. 1 star4% (21)

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Showing 71-80 of 496 reviews
Sep 9, 2024
NG in green valley
4 out of 5 stars review

Great audio

[This review was collected as part of a promotion.] This is a cool Refrigerator, the only complaint if any is the ice try sticks when you open the bottom draw could just need to be leveled, but it's nice to see what's inside without opening the door and listening to the news in the morning

Review from Samsung US
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Sep 28, 2024
Jax Corey
2 out of 5 stars review

Very disappointed

I have this fridge. When it works it's great ! When things go wrong Samsung support is the worst . I had to get my neighbor who happens to service other brands to look at it. Samsung wanted to charge me after having it for 3 years and I was like heck no! I probably will keep it simple next purchase and not Samsung . I remember when I bought it I was smiling ear to ear. After my downstairs being flooded out because of the water filter and my freezer not freezing . I'm done.

Review from Samsung US
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reply from Samsung Care

We understand the frustration about your experience with the refrigerator, Jax Corey. Let us help. Below is a troubleshooting link to help when the water filter leaks. Leaks from the refrigerator's water filter: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter We have a troubleshooting guide if the refrigerator or freezer is not cooling. The guide includes several helpful tips, such as checking if your fridge is in Sabbath mode, leveling your refrigerator, setting the recommended temperature, and watching a video tutorial that guides you from start to finish. The refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all You may also check the user manual for other suggested actions when the refrigerator temperature is warm. Turn to page 66. https://downloadcenter.samsung.com/content/UM/202308/20230830143445345/FDR_RF8000B_DA68-04402F-01_EN_MES.pdf Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147566138) to help our team pull up your information when you message us. Thank you. -Angelica

Jul 23, 2024
Always watching
3 out of 5 stars review

Good product but...

[This review was collected as part of a promotion.] Product is good but needs some tweaking! Increase height & depth of drink shelves; simplify ice making choices and the removal of the section to increase food storage capacity; add ice dispenser alongside water pitcher; make outer panels streak free and easier to clean.

Review from Samsung US
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reply from SEA Care

Hi there, Thank you very much for your observation of our refrigerator. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

Sep 5, 2024
timo
5 out of 5 stars review

So many unbelievably great features!

[This review was collected as part of a promotion.] We bought this almost a month ago and we absolutely love it! The automatic refillable water dispenser, the 2 types of ice and scoop, shopping made easier by "seeing" what's in the fridge when you are at the store, Alexa assisting with music, news and weather on a daily basis and so many more benefits I don't know how we got along without it.

Review from Samsung US
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Sep 15, 2024
veera2020
5 out of 5 stars review

Great family hub refrigerator have ever seen

[This review was collected as part of a promotion.] I bought my bespoke family hub refrigerator a month ago Thought a TV means may be used for reminders or notifications but it bleed my mind with sound picture quality supporting ring calls Good capacity Supporting both so pitcher regular filling with stylish design at drinks section Supports variety of levels for foods to keep separate from regular freezer items vegetables One thing may need to improve is support all apps like home monitoring thermostat on my mobile to family hub which way it will be more family oriented and budget friendly

Review from Samsung US
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Sep 16, 2024
haleyr
5 out of 5 stars review

I love this fridge!!

[This review was collected as part of a promotion.] I've been planning a kitchen renovation for over a year, and a new refrigerator with a bottom freezer was at the top of my list. I thought the Family Hub was cool, but didn't think it would be worth the added cost so I settled on the "regular" version of this fridge. Ultimately, my husband convinced me to splurge on our kitchen reno so that we wouldn't have regrets down the road & I'm so glad that he did. I could go on forever about how much I love this fridge, but I'm just going to sum up some of my favorite things and be done with it: - Water & Ice: I LOVE the hidden water dispenser in the fridge. Also, the ice bites fit in every narrow-mouth water bottle I own. No more crushing ice with the dispenser and waking my kids up at 11pm/5am. - I use the Alexa integration at least 10x a day (checking the weather, adding items to my shopping list/to-do list, playing music, adjusting the temperature of my home AC, viewing security cameras around my home). - If one of my kids forgets to close the door, I get a notification on my phone that it's been left open. - Alexa will reorder your fridge water filter if you enable the option. I love this, because my to-do list regularly has 3274487234 things on it, and I'm happy to offload even just one of those to a digital assistant or service. - Memos on the home screen: I use this to create a list of meals for the week so the other 4 people in my home aren't always asking me what's for dinner. - Media options: Music & podcasts (Amazon Music, Pandora, Spotify) TV (free tv From Samsung TV Plus) I'm gonna be honest, there's so much more I haven't touched on, or even discovered yet, but I'm more than happy with the few features I use daily. They just add so much convenience to my daily flow. Can't recommend this fridge enough.

Review from Samsung US
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Aug 20, 2024
Halfpint
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] My last fridge was a Samsung that was Wi-Fi connected but did nothing much other than tell me the door was open. This one with the family hub is amazing, I can see my google calendar, I can tell her to do all the amazing Wi-Fi stuff, add things to my Amazon cart and even use a white board. Side benefits are streaming music and videos.

Review from Samsung US
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Jul 24, 2024
Anthonyisme2
4 out of 5 stars review

Don't skip on the TV model!

[This review was collected as part of a promotion.] I wasn't sure how I would feel vs the price. Let's start with space. I would never buy another fridge other than Samsung because they have created a technology that allows for maximum usage of space. Thinner walls and less bulk in "accessories" all the while my electric bill has gone down. Appearance is next. It is sleak and I have the model with the TV screen. My kids love that I can upload pictures I take of them and run a slideshow of recent events. I wish I could have pictures automatically change daily for my routine but that can be tweaked. The ice maker is cool and it has two types of ice. Less artisan than I would have desired, and it frosts up a lot, which I can't figure out a way to prevent. Overall I love my refrigerator and would recommend it to anyone in the market for a nice fridge that won't break the bank.

Review from Samsung US
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Oct 2, 2023
Ryandaniel9
4 out of 5 stars review

Beautiful look

[This review was collected as part of a promotion.] Got this back back in June. I love the lol of it, and the quality so far is terrific. I was skeptical about the smart hub. It is very nice and allows nice customization. At least for an appliance in the kitchen haha.

Review from Samsung US
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May 15, 2025
Iván Báez
5 out of 5 stars review

Refrigerator

[This review was collected as part of a promotion.] Good product After one year no problems Good quality

Review from Samsung US
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