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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door French-Door Refrigerator with Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door French-Door Refrigerator with Family Hub
4.6 out of 5 stars
stars496 ratings496 reviews
  1. 5 stars79% (393)
  2. 4 stars14% (70)
  3. 3 stars2% (9)
  4. 2 stars1% (3)
  5. 1 star4% (21)

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Showing 51-60 of 496 reviews
Sep 12, 2024
Tru23
5 out of 5 stars review

Bespoke is amazing!

[This review was collected as part of a promotion.] We purchased the bespoke line when remodeling our previous home and moved and bought the bespoke fridge again and absolutely love Samsung! Delivery was very quick and thorough. Will forever recommend!

Review from Samsung US
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Sep 9, 2024
drifters13
4 out of 5 stars review

We're happy with the fridge so far

[This review was collected as part of a promotion.] Owned about three months so far so good, keeps food cold,, freezer works well . And I use the center drawer for meat and cheese .The family hub Wi-Fi seems to connect and disconnect fairly often. My Wi-Fi is very very strong so I don't know what the problem may be I haven't used a hub except for the calendar and weather so far. The ice seems to work well, but when using the scoop seems to push the ice toward the back, causing a stoppage and icemaking I also hear cubes falling down and back I don't believe they're in the freezer bend we'll see if that will become a problem. Not too happy with the doors they don't seem to stay open when I'm loading the fridge and they don't shut easily. If you don't close them you will get a open door alarm mostly the left side love the water container use it all the time. I'm amazed. at how much we use it. Wish the shelves in the main refrigerator and also on the doors were adjustable. the crispers seem to work fine but you gotta be Houdini to get them out to clean them. The outer doors should open farther than they do . I like the French door style. You can put wider items inside I on the side by side before. time will tell if their fridge is reliable. My last Maytag lasted 30 years and it was still working fine but the plastic molding was getting broke. That's why I I upgraded to the Samsung .

Review from Samsung US
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Aug 18, 2024
sandy2002
5 out of 5 stars review

great referigiator

[This review was collected as part of a promotion.] love this refrigerator, two ice trays large and small ice crubs, we had a problem with it and conns and samaung got to the problem and worked together to get it stratem out/ thanks to all and down to the delivery guys, they were so helpful, cleaned everything up . had it installed again with in no time at all. i had ice thank you everyone for your help.

Review from Samsung US
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Jul 23, 2024
JNH52003
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] I purchased this refrigerator in November and received it in January. So far, so good! We love the family hub as it keeps track of all the things going on for our very busy family and keeps the refrigerator doors free of clutter. Great storage space. LOVE the flex drawer and the many ways it can be utilized. The 2 types of ice are more convenient than we initially thought- especially with water bottles for athletic kids. Haven't found anything to be disappointed about yet!

Review from Samsung US
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Sep 16, 2024
haleyr
5 out of 5 stars review

I love this fridge!!

[This review was collected as part of a promotion.] I've been planning a kitchen renovation for over a year, and a new refrigerator with a bottom freezer was at the top of my list. I thought the Family Hub was cool, but didn't think it would be worth the added cost so I settled on the "regular" version of this fridge. Ultimately, my husband convinced me to splurge on our kitchen reno so that we wouldn't have regrets down the road & I'm so glad that he did. I could go on forever about how much I love this fridge, but I'm just going to sum up some of my favorite things and be done with it: - Water & Ice: I LOVE the hidden water dispenser in the fridge. Also, the ice bites fit in every narrow-mouth water bottle I own. No more crushing ice with the dispenser and waking my kids up at 11pm/5am. - I use the Alexa integration at least 10x a day (checking the weather, adding items to my shopping list/to-do list, playing music, adjusting the temperature of my home AC, viewing security cameras around my home). - If one of my kids forgets to close the door, I get a notification on my phone that it's been left open. - Alexa will reorder your fridge water filter if you enable the option. I love this, because my to-do list regularly has 3274487234 things on it, and I'm happy to offload even just one of those to a digital assistant or service. - Memos on the home screen: I use this to create a list of meals for the week so the other 4 people in my home aren't always asking me what's for dinner. - Media options: Music & podcasts (Amazon Music, Pandora, Spotify) TV (free tv From Samsung TV Plus) I'm gonna be honest, there's so much more I haven't touched on, or even discovered yet, but I'm more than happy with the few features I use daily. They just add so much convenience to my daily flow. Can't recommend this fridge enough.

Review from Samsung US
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Oct 17, 2024
Rachel
5 out of 5 stars review

Love my new Samsung

[This review was collected as part of a promotion.] I love it ! A lot of space and the Double ice maker is the best for drink and I love the family hub and the beverage hide is the best too but the fingerprint kills me, need to be cleaning it every time you touch it.

Review from Samsung US
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Sep 30, 2024
Hk531
5 out of 5 stars review

So customizable!

[This review was collected as part of a promotion.] I bought this 5 months ago and I couldn't be happier. I love how easy it is to change the panels, it's so customizable. The fridge part is huge, but the freezer is a bit small because the ice station takes up a lot of space. But I absolutely love this refrigerator nonetheless!

Review from Samsung US
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Aug 7, 2024
1229
2 out of 5 stars review

Nice but fails to keep food properly cold

We purchased the refrigerator online just a week ago. The interior setup of the refrigerator is nice and the beverage center is convenient, HOWEVER, the refrigerator fails to do the one thing that is the most important thing for it to do -- it fails to keep the food and drinks cold! We turned the digital temperature control as low as it will go to 34 degrees but the refrig. temperature thermometer we put inside the unit shows it only cools to 41 - 42 degrees. Even when we use the cooling boost for 1.5 hours, the inside only cools to 38 - 39 degrees for that short time period. It is so frustrating! Our milk and juices are only semi-cool. Our cheap refrigerator in our hot garage has no trouble cooling to 35 degrees and staying cool. We called for service and they said they won't service unless the food is spoiled -- it doesn't matter that the unit doesn't work as it is suppose to work. Hopefully, they will be able to remedy this issue.

Review from Samsung US
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reply from SEA CARE

Hi there, We understand where you're coming from. Let's boost the refrigerator's cooling efficiency. To ensure optimal performance, we strongly advice setting the temperature to 0 °F (-18 °C) for the freezer, and 37 °F (3 °C) for the fridge. To help you with the fridge's cooling temperature diagnosis, please go through this link, watch the instructional video, and click on the embedded links for additional help. Refrigerator, Freezer, or Flex Zone is not cooling enough: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147421189, to help our team pull up your information. Have a great day! ^Chrystel

Sep 5, 2024
timo
5 out of 5 stars review

So many unbelievably great features!

[This review was collected as part of a promotion.] We bought this almost a month ago and we absolutely love it! The automatic refillable water dispenser, the 2 types of ice and scoop, shopping made easier by "seeing" what's in the fridge when you are at the store, Alexa assisting with music, news and weather on a daily basis and so many more benefits I don't know how we got along without it.

Review from Samsung US
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Oct 11, 2024
mixmasterrdx
5 out of 5 stars review

Massive Space & Efficiency

[This review was collected as part of a promotion.] We bought this as a means to solving an ice problem that happened to overlap with a desire for a new fridge for more space with more energy efficiency that got colder quicker and had some other technical features to it. The price was timed properly too and this beautiful fridge was on the market for us! We can't be happier with it after this first 60 or so days, it's maintained it's beauty, efficiency, and cleanliness in our home and we couldn't be happier with it! We're already shopping our next Bespoke series kitchen appliance to match it!

Review from Samsung US
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