Hi There, We know your leaking refrigerator needs to be addressed as soon as possible. Let's get your fridge free from leaks! Refrigerator water leaks are often caused by loose connections or improper installation and can even result from residual ice shavings melting in the chute. You'll need to ensure your water line and filter are connected and installed properly. Learn more from these details. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter You may watch our youtube video about "How to prevent and stop water leaks from your refrigerator": https://www.youtube.com/watch?v=uU6XADBosVo Proper leveling of the fridge will prevent leakage: https://www.samsung.com/us/support/answer/ANS00062321/ https://www.youtube.com/watch?v=56WIrCOKoiI Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145377214, to help our team pull up your information. Have a great day! ^Chrystel