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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,925 ratings1,925 reviews
  1. 5 stars82% (1,576)
  2. 4 stars11% (213)
  3. 3 stars2% (36)
  4. 2 stars1% (28)
  5. 1 star4% (72)

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Showing 721-730 of 1,925 reviews
Feb 6, 2026
Robinsoc
5 out of 5 stars review

Beautiful refrigeraatof

[This review was collected as part of a promotion.] Beautiful appliance. I like the automatic refill pitcher and I can infuse my water. There is more room in this refrigerator than in my older one. I like having a dedicated vegetable drawer. The clean lines inside and outside appeal to me.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Mar 13, 2026
CJMac
1 out of 5 stars review

Great Features - HORRIBLE DESIGN

2nd one we bought. Loved everything about it until you spill liquid on the bottom shelf of the refrigerator compartment. It IS NOT POSSIBLE TO TAKE THE GLASS SHELF APART TO CLEAN IT. This is seriously the worst engineering design I have ever seen in an appliance (I used to work in the appliance mfg industry). How could you design something where it is so easy to have liquid get under the glass and over the plastic but not have any way to take it apart to clean it? Did you do any real world product testing. This more than negates the other really nice features of this fridge.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from Samsung

Hi CJMac, We acknowledge the time you took to share your review of your Samsung refrigerator, and we value the details you provided about shelf cleaning and shelf design. Some refrigerator messes require more thorough cleaning, which means removing bins, shelves, and drawers. These parts are designed for easy removal, and following the proper steps makes the process even simpler. Please refer to the link below and select the embedded content for detailed instructions. Here is the link: Samsung refrigerator shelf/drawer removal and cleaning guide https://www.samsung.com/us/support/answer/ANS10006824/ If you need further assistance, feel free to contact us through any of the support options below: 1. Facebook Messenger: https://m.me/samsungsupport 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide us with this reference number (1152254328) when you message us so our team can retrieve your information. We appreciate the opportunity to review your feedback. Geraldine Samsung Care

Feb 28, 2026
TKAT
1 out of 5 stars review

Not very user+friendly

This unit is not very user friendly. To get ice, you have to open the freezer door, slide open the ice drawer, and it usually drops ice behind the drawer. Then you can open the beverage center door to get water. My recommendation is to simulate how you would interact with the unit before you purchase and regret it afterneaa.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from Samsung

Hello TKAT, thank you for sharing your experience. We understand how important it is for your refrigerator to offer convenient access to both ice and water, and we appreciate you letting us know about the extra steps you've encountered. To help lessen ice falling behind the drawer, ensuring the ice bucket is properly aligned and seated level can make a noticeable difference. You may also find this short guide helpful, as it covers useful tips for ice‑related concerns on your model: https://www.samsung.com/us/support/troubleshoot/TSG10007221 If the troubleshooting falls short, we can take a closer look and help explore your options through our support channels. Facebook Messenger: https://m.me/samsungsupportX: https://x.com/messeges/compose?recipient%20id=18768513 Samsung community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please keep this reference number for your records: 1152189824 We are here to ensure you feel supported every step of the way.

Feb 25, 2026
GJ1955
4 out of 5 stars review

Great features and appearance

[This review was collected as part of a promotion.] The ice maker trays seem to have a good deal of frosting and the bins do not fill up as we had expected. The quality of ice is good but we are concerned w/the frosting and amount of ice produced. The outside is beautiful but does show fingerprints. All in all - we like the new refrigerator, our previous was a Samsung as well for 14 years.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Feb 21, 2026
Lmtkat
5 out of 5 stars review

I was sold on the Beverage Center.

[This review was collected as part of a promotion.] I love my new refrigerator! The door in a door is the greatest idea.We are able to get water and other beverages without opening the door to the refrigerator, which keeps the cold air in the refrigerator where it belongs. The sleek design, beverage center with auto fill water pitcher and the two different size ice cubes have to be my favorite features.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Apr 17, 2026
D333
5 out of 5 stars review

Beautiful Fridge

[This review was collected as part of a promotion.] Best fridge I have ever owned Ai is amazing on fiding items once you remove them and bring them in . The size of fridge inside is specious .

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Apr 15, 2026
LaMonte
5 out of 5 stars review

Ai

[This review was collected as part of a promotion.] We extremely happy 😁 It keeps cooling at same temperature sit and easy to keep clean. We enjoy the LED lights and it looks very good in our kitchen...😇

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Apr 19, 2026
Bkells
5 out of 5 stars review

Pleased

[This review was collected as part of a promotion.] We love our fridge so much! My kids are obsessed with the screen! I love the water pitcher and the double ice maker .

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Apr 16, 2026
Tiffie
5 out of 5 stars review

Excellent features

[This review was collected as part of a promotion.] The refrigerator is excellent the only problem I have is the ice maker keep freezing the left side is not making ice

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Apr 19, 2026
Yunyi
4 out of 5 stars review

Better than expected

[This review was collected as part of a promotion.] Very good fridge my wife is very happy with all the features that it has, the capacity is great and saves a lot of energy.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356