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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars
1,699 ratings1,699 reviews
  1. 5 stars81% (1,378)
  2. 4 stars12% (212)
  3. 3 stars2% (31)
  4. 2 stars1% (22)
  5. 1 star3% (56)
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Showing 481-490 of 1,699 reviews
Mar 26, 2026
MonLess
5 out of 5 stars review

monless1214

I love this fridge. I had purchased extra black panels to change out from the white. You can change it up whenever you want. Love the beverage center and the amount of storage this has. Highly recommend this fridge.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jan 29, 2026
Dissapointed customer
1 out of 5 stars review

Decent fridge, cannot change the panels

The "Bespoke" part of the refrigerator is an absolute joke. The colors they did not discontinue (most are discontinued) are not available for purchase. Good luck customizing the fridge!

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

We want to assist you in every possible way in finding the panels for your fridge. Allow us to help you. To check the availability of the panels for your Bespoke fridge, please click this link from time to time: https://www.samsung.com/us/home-appliances/home-appliances-accessories/all-home-appliances-accessories/?category_names=Refrigerators Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151969711 so our team can pull up your information when you message us. Have a great day. -John

Dec 19, 2025
EJ and Debra
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] We love the beverage center, easy to use capacity, compartments and configuration. I have zero complaints on materials or anything else.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jan 17, 2026
Krysia K
5 out of 5 stars review

Elegant appearance

[This review was collected as part of a promotion.] It's not a large refrigerator, but it's sufficient for a small family. I really like the beverage center. The refrigerator has an elegant appearance. I think it was a good purchase.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jan 22, 2026
Happybuyer
5 out of 5 stars review

Great features, configuration and capacity.

[This review was collected as part of a promotion.] The fridge is everything we expected. Especially the beverage center and ice maker set up in the freezer. Very happy with this product so far.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Feb 12, 2026
Betty
5 out of 5 stars review

French door greatness

[This review was collected as part of a promotion.] Love this refrigerator.. great storage, convenient compartments, great dual icemaker...t b eyes nothing not to love

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Dec 12, 2025
Fridge25
5 out of 5 stars review

Great features

Love the self filling water pitcher with filtered water. We keep beverages inside door. So easy to use. Love the way ice as well. Color choices are great and change up at anytime

Review from Samsung Canada
Helpful?72K17DQAVWKM14117303356
Oct 29, 2025
Mrhao
5 out of 5 stars review

Great Refrigerator with Smart Features

[This review was collected as part of a promotion.] This refrigerator works great! The Beverage Center is honestly the best invention ever — it keeps all of our canned drinks perfectly organized and easy to grab. The two types of ice are a total luxury I can’t live without now. Everything stays cold and fresh, and the design is sleek and functional. Highly recommend

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Nov 11, 2025
damon
1 out of 5 stars review

unit dead and worthless after only a few years

after only 3 years this fridge will no longer cool, no longer make ice, and won’t fill the door water pitcher. n independent service tech said the quality of these fridges for more than a few years are essentially junk. only a year warranty and extended warranty’s that run out roughly the same time all of these fridges die is the norm. the product looks quite nice and initially is great, but beware the longevity. samsung is not what it once was.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

Hi Damon, We appreciate the time you took to let us know about your refrigerator concerns. Let us extend our help by providing the details you need. Here are links to help you with the refrigerator that is no longer cooling, and the autofill water pitcher does not fill. Please note that there are hyperlinks you can click and a video you can watch for additional information. Cooling issues with Samsung refrigerator or freezer - “Refrigerator or freezer is not cooling at all”: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Autofill water pitcher does not fill: https://www.samsung.com/us/support/troubleshoot/TSG10007492/ As for the ice maker that does not make ice, kindly refer to the guide below. Please turn to page 72 (Troubleshooting - “Ice maker does not make ice”) of the user manual. User manual: https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151299696) when you message us so our team can retrieve your information. Thank you. -Kimberly

Sep 12, 2025
Deedee15
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] I have had the fridge for one month now and continue to love it. I enjoy how customizable the features are inside, such as the temperature of the small drawer, the different ice sizes, and moving the shelves inside to accommodate for space.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356